Phúc lợi
- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Xe đưa đón
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Phụ cấp thâm niên
- Nghỉ phép năm
Mô tả Công việc
- Supervise all activities at Cobi Towers’ Information desks and maintain the excellence of services delivered to tenants and customers
- Record and attend to all tenants’ requests, suggestions and complaints promptly and efficiently. Response to concerns of all tenants/ customers in a friendly and professional manner.
- Supervise and manage performances of Customer Service Staff to ensure staff response in a professional, competent and friendly manner to the needs of tenants, customers and visitors.
- Maintain order and cleanliness in the lobbies and main entrance areas of Cobi Towers.
- Perform daily patrol of the Towers’ lobbies, ground floors’ common areas such as corridors, restrooms, pantries to check and ensure good cleanliness as well as Safety and Security of the ground floor areas.
- Conduct regular check basic knowledge about the Towers of service providers’ staff to ensure that all Cleaning, Security staff are knowledgeable of basic information and be able to answer and assist customer, visitor when being asked.
- Review Customer Service logbook, visitor logbook, etc. on a daily basis and update Operation Manager/ Property Manager any matters that may affect to the satisfaction of tenants, customers and visitors.
- Prepare and submit Customer Service reports relating to tenants’ activities including all requests, complaints, complement, operation, events, visitors, etc.
- Inspect vacant premises to ensure they are always in good and tenantable conditions.
- Maintain good relationship with all tenants, customers of Cobi Towers.
- Attend the meetings and inspections of the government officers including fire police, local police, environment police, etc. as required by Operation Manager/ Property Manager.
- Assist Operation Manager/ Property Manager in organizing and arranging for the emergency drills and plans such as fire drill, infectious diseases, etc.
- Assist Operation Manager/ Property Manager to modify/ adjust the standard, procedures, guidance for all departments under operation department and ensure the procedures are up to date.
- Negotiate with all service providers/contractors in renewal of term contracts as assigned.
- Call for quotations and purchase spare parts, equipment, stationery, etc.as required by Operation Manager/ Property Manager. Execute other tasks as assigned by Operation Manager/ Property Manager.
Yêu Cầu Công Việc
Education Level Required: Diploma Degree or above.
Professional designations: Operation/ Property Executive in Operation Management/ Property Management Department of Office Buildings/ Shopping Malls (from or above 3 years of experiences).
- Demonstrate good verbal and written English skills.
- Demonstrate good communication skills.
- Have a teamwork spirit and strong work ethics.
- Possess an ability to work in a fast-paced, dynamic team environment.
- Be willing to learn new functions, procedures and recognize opportunities to improve.
- Ability to prioritize, planning skills, well-organized, multitasking.
- Presentation skills, Complaint handling skills.
- Ability to analyse situations, evaluate alternatives and come up with workable solutions. Be creative, enthusiastic, responsible and have “can-do” attitude.
Địa điểm làm việc
Thông tin khác
- Bằng cấp: Cao đẳng
- Độ tuổi: 27 - 35
- Lương: 14 Tr - 18 Tr VND
BAT Group được thành lập vào đầu năm 2009, trong bối cảnh nền kinh tế nước ta đang gặp nhiều khó khăn, thách thức. Với khát vọng thành công và ý chí mạnh mẽ đội ngũ lãnh đạo trẻ, BAT Group xác định lấy hoạt động thi công cơ điện, phòng cháy chữa cháy làm nòng cốt trong giai đoạn đầu.
Sau hơn một thập kỷ xây dựng và trưởng thành, BAT Group đã vươn mình trở thành doanh nghiệp đa lĩnh vực, có tốc độ phát triển thần tốc.
Với số lượng 10 nhân viên từ lúc thành lập đến nay đã tăng lên con số hơn 300 nhân sự chính thức và gần 400 nhân sự thời vụ tại các dự án trong và ngoài nước. Từng bước khẳng định tầm vóc trên thương trường với hàng loạt công trình, dự án lớn tại Việt Nam, Lào, Cam-pu-chia, Trung Quốc, cùng nhiều bạn hàng, đối tác cung ứng thiết bị từ Nhật, Đài Loan, Pháp, Đức, Italy