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Mô tả công việc
1. SALES MANAGER
• Responsible for Corporate/MICE and Travel Agent Room Sales for the hotel.
• Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Identify new markets and business opportunities and increase sales.
• Represent Hotels in various events and exhibition.
• Implements all sales action plans related to my market areas as outlined in the marketing plan.
• Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
• Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
• Provide the highest quality of service to the customer at all times.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
• Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
• Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
• Assess additional training needs based on data gathered and interaction with sales team from property visits.
• Attending all department and hotel meetings as necessary.
• Targeting key accounts potential for the company.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Closely following up on all business leads within a 24 hour response time line to clients.
2. SALES EXECUTIVE
• Maintain a high level of exposure for the hotel through direct sales
• Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts’ managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity
• Implement and execute all sales objectives and action plans to reach and exceed targets set
• Solicit and serve transient and group business and meetings
• Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible
• Ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies
• Formulate corporate offer letters and yearly contracts and any other required business correspondence
• Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and / or direct mail.
Quyền lợi được hưởng
• Opportunity to continuously grow, participate in training courses, work advancement with the rapid development of the Company
• Friendly, young and dynamic yet challenging working environment.
• Full benefits according to current labor law.
• Welfare policies: Annual health care; Specialized health insurance package
• Friendly and open working environment.
• Modern and comfortable working facilities and tools.
• Lots of opportunities for growth and advancement.
• Challenging and professional working environment
• Discount when using Vingroup's products and services
Yêu cầu công việc
• Minimum three years of experience (3) and two years of experience (2) in the hospitality industry, in charge of travel agencies and commercial companies
• Priority is given to candidates having worked in a similar position for international hotels/resorts and can start as soon as possible
• Fluency in English
• Good computer skills
• Empathy towards your customers and colleagues.
• Pride and attention to detail.
• Polished personal presentation with Warm, confident and hospitable personality.
Yêu cầu hồ sơ
Liên hệ sđt hoặc zalo: Ms Phương Anh: 0943721989 hoặc Mr Trung: 0868648966
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