Mô tả công việc
- Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
- Immediately updating serious cases/inconstant situations.
- Ensuring a high level of customer service and a positive guest experience.
- Proactively updating information/knowledge about customer service.
Yêu cầu công việc
- Proficiency in Korean (Listening, Speaking, Reading, Writing). The Topic 6 or higher is required
- Basic English skills
- Graduated from High school or Higher Education
- Loud and clear voice
- QTSC Building 1 - No. 14 Street, Tan Chanh Hiep Ward, District 12, Ho Chi Minh City.
Quyền lợi được hưởng
- Total Salary up to: 23.200.000 VND/month, including:
+ Base Salary: 21.500.000 VND
+ Meal Allowance: 500.000 VND
+ KPI Incentive: 900.000 – 1.200.000
+ 100% salary in 2-month probation time.
- Join the insurance regimes according to the provisions of the Labor Law.
- Accident insurance 24/7.
- 14 days of leave/year.
- Annual Health Checkup.
- Participate in training courses on skills and profession.
- Experiencing a clear promotion path.
- Working in a dynamic, professional environment with many opportunities for advancement.
- Having any 2 days off/week.
- Shift: Rotate 24/7, 9 hours/shift (including 1.5 hours of rest)
Day shift: 7:00 – 16:00; 9:00 – 18:00;
12:00 – 21:00; 13:00 – 22:00.
Night shift: 19:00 – 4:00; 20:00 – 5:00;
21:00 – 6:00; 22:00 – 7:00.
Công ty dinh dưỡng 3A (Abbott Nutrition) là nhà ρhân phối chính thức của Viện bào chế Ąbbott Hoa Kỳ tại Việt Nam. Mục tiêu kinh doɑnh của chúng tôi là mở rộng giới thiệu và ρhân phối đến người tiêu dùng tại Việt Ŋam những sản phẩm chất lượng cao.
Ϲông ty đã đưa những sản phẩm dinh dưỡng tốt nhất củɑ Abbott vào thị trường Việt Nam. Ví dụ như Ѕimilac Mom, Similac Advance, Similɑc Advance IQ, Gain Advance, Gain Advɑnce IQ, Gain IQ, Gain Plus Advance IQ, Grow, Grow Ądvance IQ, Grow School, Pediasure ßA, Ensure và Glucerna.