Receive and respond to IT support requests for hardware, software issue from users promptly.
Troubleshoot hardware, software, and network issues.
Setting Up New Users and Access: Creating user accounts, granting access to the intranet, and managing permissions. Prepare and setup computer for new employee. Install and configure hardware and software components.
Repair or replace damaged computer hardware.
Manage IT asset (laptops, desktops). Monthly report to manager the current state of IT asset & propose solution to improve IT asset quality and performance.
Monitor and maintain IT hardware & system and report to IT Manager immediately when issue happen. Proactively suggest to IT Manager solutions to fix future system/network issue or suggest system/network upgrade with reasonable cost.
Maintaining and managing file servers, active directory, update management system and other company systems.
Operating backup solutions to safeguard data and ensuring disaster recovery plans are in place.
Managing servers, including installation, configuration, maintenance and regularly applying software patches & updates to maintain system security.
Maintaining accurate records, documenting procedures, and creating system manuals.
Utilizing monitoring tools to track system performance and identify issues.
Providing training to employees on system usage and best practices.
Setup, fix camera, access system issue together with other IT colleagues.
BENEFITS
Allowances: Attendance, Transportation, Lunch
Salary Review and Bonus
PVI Healthcare Package
Company events: Family Day, Company Trip, Year-End Party, Sales Achievement Party
Full social insurance contribution
Flexible working hours
Vehicle purchase with discounts
Subsidy for learning driving licenses and foreign language classes
OTHER INFORMATION
Working hours: 7:30 – 17:30, Mon – Fri
Working Place: No 02, Pho Quang Street, Ward 02, Tan Binh District, Ho Chi Minh City
Yêu Cầu Công Việc
JOB REQUIREMENTS
Bachelor Degree. CCNA, CCNP, MCSA, Network+, Security+ is a plus
Proficient in MS Office
Basic English
Communication, critical thinking mindset, user support mindset, good physical health, proactively mindset.
3 - 10 years of experience
Địa điểm làm việc
Hồ Chí Minh
Suzuki World - Số 02, Phổ Quang, Phường 2, Tân Bình, Hồ Chí Minh