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CÔNG TY TNHH HONOUR LANE LOGISTICS
Customer Service Supervisor
HLS VIET NAM
26 việc làm
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Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Trưởng nhóm / Giám sát
Ngày đăng tuyển: 22/05/2024
Hạn nộp hồ sơ: 31/05/2024
Hình thức: Nhân viên chính thức
Kinh nghiệm: Trên 3 năm
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Hồ Chí Minh

Phúc lợi

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương

Mô tả Công việc

  1. Develop and Manage Pricing Strategies:

    • Develop and implement pricing strategies that align with the company’s business objectives.
    • Analyze market trends and competitors to identify opportunities and challenges in pricing.
    • Establish pricing policies and procedures to ensure consistency and fairness.
  2. Manage Booking and Transactions:

    • Oversee the booking process from receiving requests to completing transactions.
    • Monitor and ensure shipments are booked and transported on time and according to customer requirements.
    • Handle issues related to bookings and transportation, ensuring customer satisfaction.
  3. Negotiate and Liaise with Suppliers:

    • Work closely with logistics suppliers (carriers, trucking companies, etc.) to negotiate the best prices and contract terms.
    • Build and maintain strong relationships with suppliers to ensure effective and sustainable cooperation.
  4. Analysis and Reporting:

    • Track, analyze, and report on pricing and booking performance on a monthly/quarterly/yearly basis.
    • Use data and analytics to propose improvements and optimize pricing and booking processes.
    • Report issues and trends related to pricing and booking to management.
  5. Support and Develop Team:

    • Lead, train, and develop the pricing and booking team.
    • Communicate goals, strategies, and work processes to the team, ensuring understanding and proper execution.
    • Motivate and encourage the team to achieve the company’s business goals.
  6. Collaborate with Other Departments:

    • Coordinate with related departments (Sales, Customer Service, Operations, Documentation etc.) to ensure smooth pricing and booking processes.
    • Ensure requests and feedback from other departments are handled promptly and effectively.
  7. Ensure Compliance and Service Quality:

    • Ensure all pricing and booking processes comply with company regulations and legal standards.
    • Monitor and ensure the quality of services provided to customers meets the highest standards.

Yêu Cầu Công Việc

  • Bachelor’s degree in relevant fields such as Economics, Logistics, Business Administration, or equivalent.
  • Minimum of 3-5 years of experience in pricing and booking, preferably in the logistics industry.
  • Excellent negotiation, analytical, and project management skills.
  • Ability to lead and develop a team.
  • Strong communication and teamwork skills.
  • Proficiency with tools and software supporting pricing and booking management.

Thông tin khác

  • Bằng cấp: Cao đẳng
  • Thời gian thử việc: 2 tháng
  • Độ tuổi: 25 - 35
  • Thời gian làm việc: Thứ Hai đến Thứ Sáu:Từ 08h00 đến 17h00, Thứ Bảy: Từ 08h00 đến 12h00
  • Lương: Cạnh tranh
Khu vực
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