Operations duties
a. Merchandise management
- Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
- Order stock directly with Suppliers and receive stock from MMD.
- Verify and approve inventory orders raised by Group Leader(s).
- Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
- Support Foodline with monthly Stock Take as directed by supervisor.
- Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.
b. Non-merchandise management
- Supervise Group Leader(s) and General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
- Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
- Execute store opening & closing as directed by supervisor.
Customer service
- Provide good customer services to encourage "plus selling". Be polite and listen alternatively to customer needs.
- Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
- Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
- Follow Company's Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
Sales and Profits
- Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
- Brief promoters on promotion scheme.
- Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
- Overall plan and supervise the execution of promotion schemes.
- Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
- Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.
Manpower management
- Plan Monthly Division's duty roster and manpower schedule.
- Ensure sufficient manpower during business in ad-hoc situations.
- Monitor Group Leader(s), General Staff and Promoter's attendance and attire.
- Approve duty roster, shift plan raised by Group Leader(s).
- Be responsible for Group Leader(s) and General Staff's performance.
- Take part in recruitment & selection activities for Division's staffing.
- Motivate, training and develop staff in order to encourage their professional development.
- Identify potential staff for succession planning purposes.
- Build and promote team work spirit.
Rules and Regulations
- Follow all working procedures, the company's policies, rules and regulations.
- Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.
Other duties
- Opening & closing Store.
- Be on duty and act as Line Manager's roles when Line Manager's not present at work (i.e. is on leave or on business trip).
- Other tasks or responsibilities as assigned by direct Line Manager and Store Manager.
Have ability to relocate to other Stores as per Company's assignment is a plus
Operations duties
a. Merchandise management
- Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
- Order stock directly with Suppliers and receive stock from MMD.
- Verify and approve inventory orders raised by Group Leader(s).
- Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
- Support Foodline with monthly Stock Take as directed by supervisor.
- Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.
b. Non-merchandise management
- Supervise Group Leader(s) and General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
- Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
- Execute store opening & closing as directed by supervisor.
Customer service
- Provide good customer services to encourage "plus selling". Be polite and listen alternatively to customer needs.
- Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
- Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
- Follow Company's Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
Sales and Profits
- Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
- Brief promoters on promotion scheme.
- Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
- Overall plan and supervise the execution of promotion schemes.
- Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
- Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.
Manpower management
- Plan Monthly Division's duty roster and manpower schedule.
- Ensure sufficient manpower during business in ad-hoc situations.
- Monitor Group Leader(s), General Staff and Promoter's attendance and attire.
- Approve duty roster, shift plan raised by Group Leader(s).
- Be responsible for Group Leader(s) and General Staff's performance.
- Take part in recruitment & selection activities for Division's staffing.
- Motivate, training and develop staff in order to encourage their professional development.
- Identify potential staff for succession planning purposes.
- Build and promote team work spirit.
Rules and Regulations
- Follow all working procedures, the company's policies, rules and regulations.
- Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.
Other duties
- Opening & closing Store.
- Be on duty and act as Line Manager's roles when Line Manager's not present at work (i.e. is on leave or on business trip).
- Other tasks or responsibilities as assigned by direct Line Manager and Store Manager.
Have ability to relocate to other Stores as per Company's assignment is a plusYêu Cầu Công Việc
Strong analytical skill, good at data/figures
Fluency in Vietnamese and English languages (both written and oral)
Teamwork skill: Actively promote team work
Service orientation: customer service minded
Leadership: Acting leadership by example
Good presentation, problem solving and sales skills
Computer skill (Word, Excel, Powerpoint).
Ability to cope with stressful situation at work
Self-disciplined with ability to work independently
Be able to work at shift & on Public holidaysChế độ bảo hiểm
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Công ty TNHH Kỹ Nghệ Gỗ Hoa Nét ( Wanek Furniture., LTD., ) 100% vốn đầu tư của Mỹ, thuộc tập đoàn ASHLEY là công ty nội thất hàng đầu thế giới. Công ty chuyên may bọc nệm ghế Sofa bằng Da, Vải và Nội thất. Công ty đã bắt đầu hoạt động tại Việt Nam từ năm 8/ 2008.
Hiện tại, công ty đang có 3 nhà máy và 1 trung tâm phân phối hoạt động tại Bình Dương với hơn 9.000 nhân sự. Kế hoạch tăng số lượng nhân viên lên đến 10.000 trong thời gian tới.
Wanek Furniture được thành lập tại Việt Nam vào năm 2008, đến nay đã mở rộng ra 4 địa điểm tại tỉnh Bình Dương với hơn 7.000 nhân viên.
Nội thất Wanek không chỉ mang đến cho nhân viên cơ hội làm việc trong môi trường làm việc quốc tế và chuyên nghiệp mà còn mang đến cho nhân viên một con đường sự nghiệp lâu dài, ổn định với những phúc lợi hấp dẫn.
Chính sách bảo hiểm
- Được hưởng các chế độ bảo hiểm : BHYT, BHXH, BHTN
- Hưởng quyền lợi bảo hiểm 24/7
Các hoạt động ngoại khóa
- Du lịch hàng năm
- Team building theo quý
- Các hoạt động vui chơi, giải trí, ca hát thường xuyên
- Thể thao: Đá bóng, bóng chuyền,..
Lịch sử thành lập
- Công ty được thành lập năm 2008
Mission
Hãy thực hiện bước tiếp theo trong sự nghiệp của bạn với tư cách là thành viên của đội ngũ tài năng của chúng tôi, cam kết mang lại chất lượng vượt trội và khả năng giao hàng vượt trội.