IHG (VIETNAM), LLC ★ 3.7

WHAT'S THE JOB?
As Assistant Human Resources Manager, you'll make sure our employees are enabled and empowered through HR programmes in your hotel. You'll also promote a positive team culture while ensuring our colleagues deliver a guest experience that is unique and brings the brand to life.
YOUR DAY-TO-DAY
People
Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
Train colleagues to make sure they deliver with compliance and to the standards we expect
Promote teamwork and quality service through daily communication and coordination with other departments
Recommend or initiate any HR elated actions where needed
Ensures clear lines of communication exist to disseminate information affecting employer - employee relations, employee activities and hotel policies and programmes.
Participates in monthly Safety, Risk Management meetings
Liaise with Trade Union for related employee activitives.
Manage operation of clinic and nurse' duty
Handling employee relations, welfare and benefits such as, duty meal at canteen, birthday, welcome, farewell, recognition programs.
Guest Experience
Assists the Human Resource Manager/ Director (HRM/HRD), where appropriate, in the development and preparation of the Hotel's Strategic Plan, Marketing Plan and Goals Programme
Maintains effective communications at all levels of management and staff.
Assists in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication that ensures morale and productivity reach the highest possible levels.
Participates in developing and implementing programmes to ensure employee security and safety.
Ensures all staff are aware of company benefits and make these available.
Financial
Help create the department's annual budget and the setting of departmental goals
Monitor budget and control expenses with a focus on manning/labour costs, salary and benefits related (healthcare, canteen, [protected info])
Mitigate financial risks associated with employee relations issues
Responsible Business
Familiarizes and enforces the IHG HR framework including systems of:
- IHG Annual Agenda
- Performance Management
- Performance Appraisal
- Colleague Heartbeat
- Employee Administration
- Team Succession
Familiarizes and enforces related HR policies and procedures.
Assist HRM/HRD manage Human Resource Department, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices.
Ensures that all staff abide by the hotel dress codes and hotel rules.
May also serve as manager on duty (MOD) on request.
May assist with other duties as assigned by managementWHAT WE NEED FROM YOU?
1. Education: High school diploma / secondary education / equivalent
2. Service years in the field : 2 years' related experience in Human Resources, or an equivalent combination of education and experience
3. Service years in supervisor/manager level: 1-2 years preferred
4. Knowledge and skills:
Ability to maintain confidentiality to the extent possible in all HR related matters
Experience in managing company provided accommodation
Good Communication skills and writing skills
Knowledge of Local Labour and Employment Regulations.
Problem solving, analytical, reasoning, motivating, organizational and training abilities.
5. Language: Fluent English
6. Preferred (if required): Some college courses in Human Resources, Employment Law or related field preferred.Competitive salary
Service charge
Social Insurance as law
Bao Viet Health insurance for personal
24/7 Accident Insurance
Relocation assistance
Housing, uniform, meal, and transportation are provided by the resort