Novotel Phu Quoc Resort

Primary Responsibilities

Transportation Responsibilities

• The Driver is responsible and accountable for all operations in relation to the hotel vehicles whilst on duty. To ensure that vehicles are properly maintained.

• Ensure that all Car Booking forms are monitored closely and to be kept in a proper file.

• Check all the stationary and equipment at workstation. Ensure it is ready and in good order or condition.

• Read the logbook.

• Ensure the car is clean and in good condition, e.g. AC, Brake etc.

• Report immediately if any parts or car equipment that needs to be fix or change.

• Transport our guest to and from the airport e.g. Airport/train station shuttle service.

• Never drives exceeding the speed limit, posse’s excellent driving skills and drive safely and carefully.

• Provide guest with all information about our hotel facilities and attractions.

• Light conversation is encouraged, as long as it is not disturbing your concentration while you are driving. Always build up a good relationship with the guest.

• Loading and unloading guest's luggage and other materials.

• Ensure the guest personal belongings are not left in the car after dropping guest off especially if the guest is dropped off at the airport.

• Take good care of all the vehicles.

• Handle all guest queries in efficient manner and to establish an amicable relationship with all guests of the Hotel.

Other Responsibilities

• Ready at workstation 10 minutes before designated work time.

• Wear proper uniform and nametag, looking well-groomed and tidy.

• Do not smoke and use stimulants during work time

· Monthly service charge

· Thưởng phí dịch vụ hằng tháng

· Employee benefit card offering discounted rates in Accor Hotels

· Được hưởng ưu đãi khi sử dụng dịch vụ tại các khách sạn thuộc tập đoàn Accor

· Develop your talent through learning programs by Academy Accor

· Được tham gia các chương trình đào tạo tại học viện Accor để nâng cao chuyên môn

· Dynamic working environment

· Làm việc trong môi trường năng động

· Participate in activities: birthday party, year-end party, sports...

· Tham gia các hoạt động: sinh nhật, tiệc cuối năm, thể thao...

Certificate: D class driver's license

Knowledge and Experience

• Secondary school or similar educational qualification

• Valid driver’s license with the excellent driving record, no black point on license

• 1-2 years prior driving experience required in a similar role

• Ability to communicate in English will be an advantage

Competencies

• Good driving skills

• Good communication and customer contact skills

• Strong health

• Results and service oriented with an eye for details

• Young minded individual with an outgoing and friendly attitude

• Well-presented and professionally groomed at all times