The Operations Support Executive acts as a bridge between the corporate office and stores, supporting the Operations Department in disseminating information, handling requests/instructions from the Operations Manager, and conveying plans/directives from the Management Team to the store. Collaborate in supervising and supporting stores in successfully implementing assigned tasks/plans.
Main Responsibilities:
Coordinate with departments at the SSC (Store Support Center) in handling/consolidating store support tasks.
Coordinate the resolution of incidents at the store, maintain communication channels to process work between the store and SSC.
Communicate/update information from the company headquarters to the store through designated communication channels.
Monitor, urge, and check job items to ensure stores comply with requirements from the Operations Department.
Manage and control the circulation of goods, inventory, and assets between stores.
Manage and control assets/goods under the jurisdiction of the Operations Department.
Process invoice payments and reconcile expenditures/receivables with service providers for the Operations Department.
Compile information for management support and the Operations Department to evaluate stores according to mission requirements.
Organize the storage and distribution of relevant administrative documents issued by or received from the Operations Department or other departments.
Perform other tasks related to operations as instructed by the Line Manager.
Competency Requirements:
Age: from 22 years old and above.
Experience: At least 6 months to 1 year in a similar position.
Proficient in Google Suite applications - G Sheets/GDocs.
English: intermediate proficiency.
Skills: Communication, teamwork, problem-solving, data synthesis and analysis.
Proactive, detail-oriented, able to handle high work pressure, with means of transportation and the ability to move between different areas as required.