Sheraton Hanoi West

- Keep the outlets clean and optimal

- Keep the banquet hall optimally clean

- Complete preparations before opening such as checking reservations, arranging backsides, arranging items / linen, and sharing customer information.

- Conduct customer service according to SOP, such as customer reception, order, food setting, calculation and farewell

- Improve customer service quality through product knowledge learning and customer information acquisition

- Minimize customer complaints by responding promptly to customer complaints and requests

- Observe all the regulations of the store and inspect / maintain / supplement supplies

- If necessary, support the work of others in the station (cashier, serving, cleaning, etc.)

*Attractive salary

* Professional and friendly working environment

* Competitive benefit package

- 2 days off/ week, 12 annual leaves/ year

- 24h accidental insurance, health care insurance for self and dependants

- Uniform + staff meals + shuttle bus are provided

- Communication skills(Negotiation/Presentation/Speech/Listening)

- Understanding of F & B and hotel industry and products

- Requires knowledge of hotel food & beverage operation and food & alcoholic beverage

- Basic computing skills and computer program operation skills