Trusting Social 4.1 ★

As a Product Manager in Digital Identity & Payment Authentication Product at Trusting Social, you will have the ultimate responsibility for decision-making and prioritization to drive product strategy, roadmap, and development, addressing identity trust in the financial sector in Vietnam and other Trusting Social markets. You will operate to deliver world-class Digital Identity & Payment Authentication solutions. You will play a key role in ideating and co-creating new features that uniquely meet the needs of Trusting Social's clients & market. You will continue not only enhancing our cutting-edge technologies to prevent the latest fraud trends (deep fake faces, swap faces, transactional frauds, etc.) while assuring the best user experience but also expanding our market-leading solutions region-wise.If you're genuinely passionate about building world-class Digital Identity & Payment Authentication Products and never settling for second place, join us on a journey of discovery to solve problems and deliver excellence.What you will do:- Understand market needs and customers' pain points, stay updated on market trends, create a compelling product vision, and develop a product roadmap quarterly and annually.- Obsess over customers to deliver the products they need, constantly study the products to understand every aspect and fine-tune them to meet customer needs.- Deliver a world-class product with inputs from customer/client discovery, sales, and advisory teams.- Conduct assessments to identify optimal product opportunities, ensuring alignment of features with the targeted market and available technology.- Work closely with the Data Science team & Engineering team to deliver product features of the product roadmap.- Engage with clients and users to gather constant feedback and incorporate it into the product features.- Conceptualize, define, and guide research and product requirements to create exceptional user experiences.- Use data to understand product and feature performance, and suggest data-driven initiatives to improve the product and user experience.- Use data and client feedback to identify new fraud schemes. Advise clients with tailored use cases based on data and testing outcomes.- Provide expert opinions for enhancements/improvements of the product suite provided to clients.- Collaborate with Data Scientists and Engineers to ensure smooth and proper production implementation. - Support sales in pitching and deployment for customers.- Foster the professional growth of product team members by providing ongoing development opportunities and offering timely feedback to enhance their skills and expertise when needed.

Must have - 4+ years of experience in product management along with 7+ years of overall work experience - Exceptional problem-solving skills (candidates come from internal/external management consulting or similar, or candidates with Technical background - a degree in Computer Science, Engineering, or a related field - are strongly welcome. You don't need to write codes, you need to understand the product from technical standpoint only)- Ability to collect and analyze data from various sources, identify key insights, spot product opportunities, and inform product decisions - Willingness to roll up your sleeves and do whatever it takes to help your team win - Ability to maintain a keen attention to detail, multitask, and work well under pressure - Good interpersonal skills - Teamwork spirit, hardworking with enthusiastic attitudes - Strong learning ability and self-motivation to acquire new knowledge - Capability to zoom in and out on a problem - Effective problem-solving skills under pressurePreferred - Proven track record in Product Management - Experience with Banking & Financial B2B products, especially payment/ credit transfer solutions.- Familiarity with common data analysis toolkits, such as SQL - Knowledge of AI/Machine Learning topics - Experience in managing KYC process or fraud risk management for customer onboarding