AGODA VIETNAM ★ 4.9

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get to Know our Team:

Agoda Homes – a core business line within Agoda – supports a wide range of non-hotel accommodation types, including serviced apartments, homes, private villas, farm stays, chalets, boats, and many more. While these accommodations were always available on Agoda, a changing market demands more focus on increasing supply and elevating their quality.

The Opportunity:

The key responsibility of an Account Manager is to grow and optimize the Homes business within Vietnam and APAC. The Account Manager must manage the relationship with accommodation partners to tap opportunities that allow our mutual business to grow further. This includes identifying and acquiring new sources of supply, while maintaining existing relationships. A key aspect of the role is to combine on-the-ground learnings with analysis of large data sets, including market intel, to uncover strategic opportunities for their defined territory. The Account Manager must be able to report back their findings to relevant stakeholders, both internally and externally. In addition, the Account Manager will assist in project-based work around developing a host community network to further accelerate the growth of supply in their markets.

This is a role based in our Ho Chi Minh City in Vietnam, reporting to the Agoda Homes business team based in Bangkok.

In this Role, you’ll get to:

• Leverage analytical and problem-solving skills to drive the supply health of assigned portfolio
• Grow the business through targeted sourcing of new accommodation partners
• Optimize existing supply by offering products to match market demands, improving business performance for accommodation partners
• Support Agoda Homes Senior Manager in executing scalable initiatives/projects to drive growth
• Assist in developing a community of host network e.g. build community forum, host events, attend relevant events in the market
• Report weekly/monthly KPI’s and key metrics internally to showcase successes and highlight potential opportunities
• Prepare materials to aid in growing our business during partner meetings
• Consolidate feedback from hosts to understand product gaps/feature requests
• Gain buy-in from relevant stakeholders to execute strategies and help launch programs to enhance productivity and maintain competitiveness on Agoda’s website
• Please note that the duties of this role may change at any time due to changing needs of the department
  
  

What you’ll Need to Succeed:

• Minimum 5-6 years of professional experience in startup and/or business development environments
• Proven track record of a self-starter who can think out of the box and autonomously execute projects in a fast-paced environment
• Fast learner, adapts well to and is energized by change
• Results-oriented strategic thinker, who is assertive and full of initiatives
• Strong business development skills, with the ability to acquire hosts on our platform
• Strong analytical ability and problem-solving skills. Able to identify high-impact opportunities and objectively evaluate projects
• Ability to effectively push the team’s vision, while communicating and getting buy-in from key stakeholders
• Be a team player with a professional “get it done” attitude and work ethics
• Strong interpersonal skills & ability to influence both internal / external stakeholders
• Strong communication skills, both verbal and written, with fluency in English and Vietnamese.
• Proficient in Excel, Word, PowerPoint and Outlook. Ability to query from database is a plus
  
  

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.