L'Oréal Việt Nam ★ 4.1

Reporting to: Senior Human Resources Business

Type: Full-time

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• JOB PURPOSES
  
  

We’re looking for a dynamic Assistant External Workforce Manager - who will play strategic and operational role critical to L'Oréal Vietnam's ambitious 3-year growth plan - to join our HR team on a contract basis.

This role is responsible for designing, implementing, and optimizing all people-related strategies and processes for our external workforce community, especially livestreamer across all divisions in L’ Oréal Vietnam. The incumbent will ensure a fair, consistent, and competitive environment that fosters talent development, engagement, and retention, ultimately driving the excellence and effectiveness of L'Oréal's livestream operations.

• KEY RESPONSIBILITIES
  
  

Compensation & Rewards Support

• Support the implementation of standardized, equitable, and competitive compensation and incentive structures (including base pay, monthly, and quarterly incentives) for all livestreamer roles.
• Assist in ensuring the reward structure is transparent, performance-driven, and aligned.
• Prepare data and insights for regular market benchmarking and analysis to ensure L'Oréal's offerings remain attractive and competitive.
• Coordinate with HR Total Reward specialists to ensure compliance and integration with overall company policies.
  
  

Talent Development & Upskilling Programs

• Develop and manage comprehensive, modular training and advanced upskilling programs for livestreamers
• Partner with divisional Livestream Managers and external training providers to create high-quality, relevant, and engaging learning content.
• Establish a continuous learning framework, including regular workshops, masterclasses, and trend updates, to ensure livestreamers remain at the forefront of digital retail trends.
  
  

Workforce Planning & Optimization

• Support workforce planning efforts by gathering data and preparing analyses to forecast future livestreamer talent needs.
• Assist in managing livestreamer allocation and optimizing staffing models.
• Analyze workforce metrics (e.g., utilization rates, productivity, retention, performance data) to identify trends and support data-driven decisions.
  
  

Performance Management & Engagement

• Develop and implement initiatives to enhance livestreamer engagement, satisfaction, and well-being.
• Support the effective implementation of performance assessment tools and feedback processes for livestreamers.
  
  

HR Operations Support

• Assist other HR Business Partners (HRBPs) in interviewing candidates for various positions across the organization
• Monthly updates in system if there on position changes and organizational structures.
• Support HRBP in related workforces transformation projects
• QUALIFICATIONS & SKILLS
• Bachelor's degree in Human Resources, Business Administration, E-commerce, or a related field
• Minimum of 2 years of progressive experience in Human Resources, Workforce Planning, Training & Development
• Proven experience in designing and implementing compensation structures, training programs, and career development frameworks. Strong understanding of the e-commerce landscape, particularly livestreaming platforms (e.g., Shopee Live, TikTok Shop), and their operational demands.
• Excellent analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
• Exceptional communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Demonstrated ability to manage complex projects and initiatives from conception to execution.
• Fluency in Vietnamese and English (both written and spoken) is essential.