Hôtel De L'opéra Hanoi - Mgallery By Sofitel

JOB SUMMARY

• Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development.
• Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.

CORE WORK ACTIVITIES

Assisting in Managing Recruitment and Hiring Process

• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.

• Assists in establishing and maintains contact with external recruitment sources.

• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.

• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.

• Assists in monitoring candidate identification and selection process.

• Performs quality control on candidate identification/selection.

Assisting in Administering and Educating Employee Benefits

• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.

• Assists with unemployment claim activity reports.

• Attends unemployment hearings and ensures property is properly represented, as needed.

Assisting in Managing Employee Development

• Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Ensures employees are cross-trained to support successful daily operations.

• Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.

• Ensures attendance by all new hires and participation of the leadership team in training programs

• Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Other tasks of Training will be assigned

• Premium insurance with many inpatient and outpatient medical examination and treatment benefits
• Phone allowance, meals allowance and others
• Marriott International Associate discount for Room and F&B
• International work environment. 

Education and Experience

• High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area.

OR

• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.

• Resume