Intercontinental Danang

Mô tả công việc

The Receptionist is responsible for dealing with guest requirements and responding to their questions for Spa treatments. Our receptionists are courteous, knowledgeable, and professional and sales oriented. To be the main communication point by providing prompt information on all spa treatments on the menu, time availability, product used etc. and assigning therapists to fulfill the booking.

Quyền lợi được hưởng

- Professional working environtment - Comparative salary - Full Insurance (Social, Unemployment, Accident 24/24, etc.) - Uniform, Meal & Transportation - Training courses - Opportunities for promotion, etc.

Yêu cầu công việc

• Ensures that work quality meets the standards required and completes tasks in a timely and thorough manner with minimum supervision. • Follows standards, policies and procedures. • Meets required attendance and grooming standards. • Answer all calls within 3 rings using the guest surname at appropriate time throughout conversation. • Explain the treatment details and products to the guests. • Conduct Spa orientation for guest • Understand how to make reservation • Understand how to check in, walk in, cancellation and no show in computer system. ...

Yêu cầu hồ sơ

CV in English