WE ARE HIRING: ACCOUNT MANAGER
(English-speaking)
Company Overview
GMO-Z.com RUNSYSTEM (top IT solutions provider with global recognition) is part of GMO Internet Group, a Japanese conglomerate with over 100 member companies operating across 20 countries globally and listed on the Tokyo Stock Exchange. Headquartered in Hanoi, with branches in Da Nang, Ho Chi Minh City, and a subsidiary in Tokyo, GMO-Z.com RUNSYSTEM boasts a workforce of over 900 employees.
Since its establishment in 2005, the company has been recognized as a leading IT solutions provider, specializing in software development and IT services for markets in Vietnam, Japan, and English-speaking regions.
- Employees: 900 – 1,000
- Website: https://runsystem.net/en/
- Fanpage: https://www.facebook.com/GMOZcomRUNSYSTEM
Work Location: 6th Floor, Ocean Park Building, No. 1 Dao Duy Anh Street, Dong Da, Hanoi
Working Hours: Monday to Friday (Morning: 8:00 AM – 12:00 PM; Afternoon: 1:30 PM – 5:30 PM)
JOB DESCRIPTION
1. Key Responsibilities
- Prospecting: Proactively identify and generate business opportunities via email outreach, LinkedIn connections, cold calling, customer referrals, networking, and participation in events.
- Qualifying Leads: Ask insightful questions to assess and convert prospects into sales-qualified leads (SQL).
- Developing Opportunities: Collaborate with the Pre-Sales Team to consult and propose solutions, facilitating discussions to drive deals forward.
- Proposals and Quotations: Work closely with Pre-Sales and Delivery Teams to prepare and present quotations/proposals to potential clients.
- Closing Deals: Utilize negotiation and closing techniques to convert potential clients into official customers.
- Customer Success: Maintain and nurture relationships with clients post-sale, ensuring satisfaction, identifying upselling opportunities, and building long-term loyalty.
2. Additional Responsibilities
- Training: Train and mentor junior AMs, interns, and freshers on sales techniques through sessions, guidelines, and one-on-one support as assigned by the Sales Director.
- Strategic Contributions: Collaborate with the Sales Director to formulate sales strategies for key markets and coordinate with the Marketing/PR team to promote GMO’s global brand.
- KPI Reporting: Handle weekly, monthly, and quarterly reports as assigned and assist the Sales Director in reviewing the division’s KPIs, including revenue, lead generation, and training needs.
REQUIREMENTS
Essential Qualifications
- Smart, driven, and ambitious with a strong desire to excel in a competitive environment.
- Excellent communication and presentation skills, including ice-breaking, storytelling, and maintaining conversations.
- Strong negotiation, active listening, time management, and problem-solving abilities.
- Advanced English proficiency (international experience is a plus).
- Hardworking and accountable for individual performance.
- Minimum of 1 years of proven experience in IT Sales with a successful track record.
Preferred Qualifications
- Bachelor’s degree or equivalent experience in a related field.
- Experience in cross-cultural or international environments.
- Background in the IT industry, particularly in global markets (APAC, EU, US, Australia,...).
- Well-groomed and presentable appearance.
BENEFITS
Compensation:
- Competitive base salary 15 - 35M (Negotiable) + Sales bonus
- Biannual salary reviews.
Work-Life Balance
- Flexible working hours to ensure you maintain a healthy work-life balance.
- No weekend work.
Clear Career Path
- Transparent career advancement opportunities tailored to your strengths and aspirations. For example:
- Junior Account Manager → Senior Account Manager → Sales Manager within 3 - 5 years (subject to performance).
- Regular discussions with the Sales Director to map out your growth and support your professional development.
Additional Perks
- Hybrid Work Model: Flexibility to work remotely on selected days (if applicable).
- Team-Building & Events:
- Monthly/quarterly team-building activities to strengthen camaraderie.
- Annual Company Trip and Year-End Party.
- Special celebrations for key festivals (Lunar New Year, Mid-Autumn Festival, etc.) with exclusive gifts and bonuses.
Allowances
- Lunch allowance: VND 730,000/month.
- Commuting allowance: VND 200,000/month (for distances of 10 km or more).
- Certification allowance: VND 1,000,000 – VND 5,000,000 for obtaining professional/foreign language certificates.
Bonuses and Gifts
- Birthday gift: VND 300,000.
- Year-end performance bonus.
- Annual company trip and year-end party.
- Company anniversary celebration.
Leave Policy
- Public holidays in accordance with national regulations.
- 12 days of annual leave (pro-rated for the actual working period).
CONTACT INFORMATION
Email: [email protected]
HR Contact: Phuong Thuy – Zalo/Phone: 0971024576
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