Dolce By Wyndham Hanoi Golden Lake

• Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review​
• Familiarize yourself with the IHG HR and Training Standards, localizing where necessary ​
• Ensure effective training programs are in place​
• Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved​
• Maintains all hotel training records ​
• Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development​
• Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective​
• Attend departmental training sessions and critique performance ​
• Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training​
• Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs​
• Produce monthly training reports for your Manager and the General Manager ​
• Liaise with educational institutions conducting hospitality and training courses​
• Maintain current information and records of suppliers of training resources and materials​
• Delivers briefings of all internal programmes to executive management and department heads​
• Contributes towards regional activities as directed by Regional Director of Human Resources / General Manager ​
• Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines​
• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance​
• Regularly communicates with staff and maintains good relations​
• Works with Superior in the preparation and management of the Department’s budget​
• Working with the Director of Human Resources and key stakeholders, to develop and implement an annual training strategy and action plan based on understanding the business needs, brand requirements, outcomes of the Performance Development Review process, and future strategy of the organization.​
• Provide leadership and direction to the hotel based talent development/training leaders. Developing individual capability that will establish a strong benchmark for hotel training performance. ​
• With Director of Human Resources support and manage the delivery of Leadership development training.​
• Work with the key regional influencers in leading efforts to embed our ways of working/values (Our Winning Ways).​
• Establish a regular Training and Development communication platform to keep hotels updated on the latest events, achievements, and strategies

-12 annual leace days/years

(for the first 5 years, then 01 additional day per year for every 5 years of service)

- Public Holidays per yearAs per VN law (as current: 11 public holidays of Vietnam)

-Service Charge:90% of Service Charge to be paid to colleagues. 10% will be held back for breakages and team activities. If fund is not used by the end of the business year, remains will be transferred to Colleague Activities Fund.

-Uniform:Appropriate uniforms and shoes are provided

-Laundry: Free laundry for uniform

- Meals / per working day:Duty Meal will be provided in staff Cafeteria

- Annual Hotel Bonus 13TH MONTH SALARY:13th Month salary subject to business situation and final decision from GM and Owner

-Long Service Award / Seniority Bonus: Eligibility:

+Employee with seniority of 3/5/7 and 10 years with the Company (including probation period)

+Reward amount:

-3 year achievement: 500k VND

-5 year achievement: 1M VND

-7 year achievement: 2M VND

-10 year achievement: 3M VND

-Compassionate Leave:'

+ Parents and parents in law, children - 3 paid days

 + Direct brother, sister, etc - 1 paid day

 + VND 1,000,000 for wreath

- IHG's employee rate

• Bachelor degree or diploma in Education/hospitality/hotel management is preferred.​
• Experience in developing, delivering, outsourcing and implementing training and development initiatives for a large, diverse organization. ​
• Must speak fluent English​
• At least two year supervisory experience or equivalent combination of education and experience.