- Communication skills for all levels of staff/guests, confident Korean.
- Update and manage daily Guest Relation work sheets. Assigned (with AFOM /FOM) and inspect each room prior to Korean guests arrival.
- Registers and rooms all arrivals according to established procedures
- Maintains intimate knowledge of departmental standards and procedures
- Maintains cashier float and ensures accurate daily report of all money received
- Keeps abreast of all modifications to accounting policies and procedures
- Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Duty Manager if he/she unable to assist
- Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service
- Maintains exemplary department standards of behavior and appearance and attitude as expected in a Novotel
- Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times
- Conversant with emergency evacuation and fire procedures for relevant department
- Perform any other task assigned based on the hotel needs or requirements.
* Benefits
- Monthly Allowance: 2,000,000-4,000,000 VND/month (Based on internship period)
- Transportation Allowance: 2,000,000-3,000,000 VN (Applied for 3 months internship periods and above)
- Provided staff accommodation with full amenities
- Provided with three meals per day
- Transportation provided from accommodation to workplace
- Free uniform laundry service
- Participation in Resort and Accor Group training courses
- Participation in all Resort activities
- Opportunity for permanent position placement
Các phòng ban đang tuyển dụng tại Premier Village Phu Quoc Resort managed by Accor
Dịch vụ khách hàng
Nhân sự
Du lịch, khách sạn
Lao động có tay nghề và sản xuất
An ninh - Bảo vệ
Other
Buôn bán/ Kinh doanh
Quản lý sản phẩm & dự án
Hành chính
Giáo dục