Tập Đoàn Hateco

Mô tả Công việc

a. Search and implement sales programs over the phone

- Planning to find customers mainly in the nail and restaurant fields in the US

-Organizing, planning, and implementing sales programs

b. Coordinate and manage department activities:

-Develop and directly train/ retrain employees on services, products and communication skills, and customer persuasion

-Coordinate with other departments to quickly handle customer’s complaints or problems that arise during using the services.

-Responsible for setting plans and goals for the team to increase revenue and improve performance

- Drafting working procedures for the team to ensure everyone always works according to company requirements.

-Follow and motivate each employee in the group to ensure the KPIs of each employee and the entire group (quality, sales,...), and evaluate the effectiveness of each employee in the group to have direction for improvement.

-Synthesize and prepare daily, weekly, and monthly reports as requested by the Head of the Department.