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About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get to Know our Team:

The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.

The Opportunity:

Lead Software Engineer in SRE is a part of data team who developing solutions for analytic production incidents, we are working close with our DevOps engineers, NOC, QA, and service owners to improve system reliability with an emphasis on safe deployment and monitoring with anomaly detection technique.

In this Role, you’ll get to:

• Help establish and apply SRE best practices, standards and policies in hybrid cloud environments with hybrid workloads where both VMs and containers are used
• Develop systems to prevent outages through automatic detection and remediation
• Increase observability of system health to improve availability and system uptime
• Providing guidance and expertise to the team
• Influence, design and create new architectures, standards and methods for large-scale enterprise systems
• Document and present methodologies to operations, engineering and executive teams
• Coach and develop software engineers, looks for opportunities to improve both technical and people through highly effective 1-1s and growth plans
  
  

What You’ll Need to Succeed:

• Bachelor’s degree in Information Systems/Engineering/related field
• 4+ years in a technical role supporting IT products
• Ability to multitask and pivot when necessary in a fast-paced environment
• Hands-on experience with the whole SDLC: Requirement, Design, Code, Test, Deploy
• Deep understanding of computer networks
• Proficient in at least one programming language (e.g. Ruby, JavaScript/NodeJS, Python)
• Understanding of VMs, docker/rkt containers and their applications, K8s, private cloud knowledge is plus
• Hands-on experience designing and implementing monitoring and alerting systems
• Experience in Data platforms like SQL or Hadoop
• Excellent verbal and written English communication skills
• Incident management process, analytical problem-solving capabilities & experience & can lead the incident
• Can do attitude (sometime we build news thing)
• Data driven & Data analyze skill, we move forward using data
  
  

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Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.