Pullman Hotels

Mô tả công việc

• To ensure that the Front Desk Operations circuits are respected by his/her team and that the work is done properly and with organization.
• To ensure that each receptionist keeps a full control of the station & ensures that all the accessories and documents required for the operations are in place in each station
• The Front Desk Supervisor will control all the paper reservation files for the next coming day and check carefully the room category, pricing, airport pick up, VIP Status, arrival time.
• To ensure the proper room block upon arrival time and special requests, and do the accurate follow up. All these documents will be kept by the Front Desk Supervisor & will be updated throughout the day then will be hand over to next shift.
• FO Supervisor will be called right away if a Receptionist is facing a difficulty, and will contact the Duty Manager for needed cases.

Quyền lợi được hưởng

• Attractive range of salary
• 13th month salary
• Good monthly service charge
• 2 days off per week
• Duty meal and laundry service
• AccorHotels' benefits
• Benefits from Trade Union
• Other benefits will be discussed during the interview.

Yêu cầu công việc

• Experience in FO service at same level
• Fluent communication in English.

Yêu cầu hồ sơ

Please send your updated CV with photo