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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
03/01/2025
Hạn nộp hồ sơ:
02/02/2025
Hình thức:
FULL_TIME
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Lead role in the delivery of facilities management (FM) services to the client. Single point of contact for the client and will be responsible for:
Ensuring a high level of client satisfaction, establishing, and managing the service delivery team, delivering key initiatives as well as ensuring consistency in processes, systems, and reporting
Ensuring the efficient and consistent operation of all facility activities to meet contractual obligations with respect to the scope of the work portfolio of the client throughout.
Achieving the client’s outsourcing objectives of cost savings, high quality, consistency, and risk management.
Client and Account Management
Ensuring a high level of client satisfaction, establishing, and managing the service delivery team, delivering key initiatives as well as ensuring consistency in processes, systems, and reporting
Ensuring the efficient and consistent operation of all facility activities to meet contractual obligations with respect to the scope of the work portfolio of the client throughout.
Achieving the client’s outsourcing objectives of cost savings, high quality, consistency, and risk management.
Client and Account Management
- Be the single point of contact for Jones Lang LaSalle’s site service delivery and as the escalation point.
- Be accountable for the service delivery to meet the contractual obligations of Jones Lang LaSalle.
- Manage relationships with key stakeholders in the client’s organization.
- Develop and maintain a detailed understanding of client’s business and key factors influencing their requirement for our services.
- Ensure adherence to the contract.
- Be responsible for the achievement of the key performance indicators, service levels, and other measures as contracted.
- Implement and manage the change control process.
- Be responsible for the achievement of the agreed financial targets for the account; revenue.
- Look for opportunities to cross-sell services.
- Responsible for collection of fees from client and tracking of outstanding payments.
- Monitoring all site expenses by following the agreed budget
- Implementing proper financial tracker for PO, PR, GR, and invoicing
- Providing onsite support
- You will be the facilities management’s trusted right hand on all facilities-related activities.
- You will do this by performing routine site inspections to ensure all processes and best practices are implemented and maintained.
- You’ will lend to the team by providing admin support including front desk duties, basic housekeeping, and appointment coordination. Also, part of your job scope is to hit key performance indicators and meet service-level agreements.
- Meeting the clients’ facilities needs
- Responsible for working closely with clients and suppliers onsite to identify their facility-related inquiries and requirements.
- planning and budgeting skills will also be vital to the job, as you’ll take part in the procurement of vendors and services from time to time.
- Making everyone safe and risk-free
- In this role, you will ensure everyone’s health and safety by keeping safe workplace procedures in place and in order. As expected to carry out these procedures, as needed.
- To follow escalation and incident reporting procedures and comply with the firm’s guidelines and strategies.
- Understand the operational requirements of the elements of the site and ensure that current contracts are maintained to provide necessary supplies and services.
- Build and develop effective client/stakeholder relationships across multiple levels of the organization
- Carry out facility walks to upkeep the facility condition to ensure client facilities are well maintained
- Ensure the cleanliness and tidiness of the office
- Manage facilities requests and ensure they are tracked and duly logged
- Ensure the office facilities under the scope of work are well managed
- Responsible and monitor the planned preventative maintenance schedule
- Coordinate with vendors, explain requirements, seek quotations, complete analysis & evaluation, prepare presentation materials, provide recommendations & arrange a work schedule
- Manage all outsourced service vendors’ performance and perform regular performance meetings and review with vendors
- Support client with critical out-of-hours issues & participate as a key team member in responses to emergency situations
- Compile the appropriate reporting for the clients
- Provide interface with client’s representative and BMO
- Perform any ad hoc duties assigned by superior when required Finance Management
- Assist in financial processes for the facilities management team, to ensure that all financial management requirements are completed in a timely and accurate manner
- Ensure prompt and accurate management of purchase orders, as required
- Responsible for invoice submission, finance reports, and tracking before the cut-off date
- Responsible for the implementation and maintain the Risk Register which identifies major property risks including occupational health and safety, fire safety, and environmental.
- Take preliminary actions/steps to identify, evaluate and recommend control measures for a variety of environmental, health, and safety concerns
- Perform site inspection regularly in terms of EHS
- Establish and maintain the escalation and incident reporting procedures
- Support the Client EHS team on the annual fire evacuation exercise with Building Management Office.
- Will be an advantage for those who have experience in clean room facilities management.
Khu vực
Sun Việt
Xem trang công ty
Quy mô:
25 - 100 nhân viên
Địa điểm:
Số 2A Phan Thúc Duyện, Phường 4, Quận Tân Bình, Thành phố Hồ Chí Minh, Việt Nam
Công Ty Cổ Phần Phát Triển Công Nghệ Viễn Thông Tin Học Sun Việt
Được thành lập vào năm 2001 với triết lý SVTECH tự hào là đối tác chiến lược của các công ty hàng đầu như Oracle, Juniper, Hitachi, IBM, HP, NetApp, Intel Security, v.v. Khách hàng của chúng tôi bao gồm Viettel, MobiFone, Vinaphone, VNPT, ACB, VPBank, Techcombank, Bộ Tài nguyên và Môi trường, Bộ Tài chính, Tập đoàn Điện lực Việt Nam, Sawaco, PVOIL, PVEP, SCTV, TodayTV, Tập đoàn VinGroup, Toyota, Đại học Công nghệ Ericsson, RMIT Việt Nam, v.v..
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- Được hưởng các chế độ bảo hiểm : BHYT, BHXH, BHTN
- Hưởng quyền lợi bảo hiểm 24/7
Các hoạt động ngoại khóa
- Du lịch hàng năm
- Team building theo quý
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- Thể thao: Đá bóng, bóng chuyền,..
Lịch sử thành lập
- Công ty được thành lập năm 2001
Mission
“Trở thành người giỏi nhất trong mọi lĩnh vực hoạt động”, Công ty Cổ phần Công nghệ SV (SVTECH) đã được công nhận là một trong những Nhà tích hợp hệ thống & Dịch vụ CNTT hàng đầu Nhà cung cấp tại Việt Nam.
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