Mô tả Công việc The concierge holds a key position with a mission to delight clients throughout their stay, ensuring that every customer's holiday reaches a 100% satisfaction level in any circumstances. Tasks: • Verify all information before departure to ensure the trip aligns with the travelers' expectations. • Assist travel counselors in finding ideas to enhance the travelers' experience on-site. • Be readily available for travelers on-site, addressing any requests to assist and facilitate their trip. • Carefully follow up on all journeys before, during, and after the trip to ensure a seamless experience. • Serve as a liaison between travelers and travel counselors. • Update (and find) recommended restaurants, cafes, etc. • Collaborate with different teams (sales, production, reservation, operation) to ensure the quality of services on-site.Yêu Cầu Công Việc Concierge : - Distinction and discretion. - Reactivity and smart resourceful. - Good general culture and good level of French - Multi skilled. - Adaptability. - Pleasant personality & powerful confidence. - Love of customer contact. - Courtesy. - Good elocution. - Must be patient & quick decision maker at the same time. - Creativity. - The concierge has to adapt himself to any type of client's profil. - Always find a solution. - Positive attitude. - Skilful psychologist. - Hard worker. - Be diplomatic. - Put your ego aside. - Free from preconceived ideas.Laptop Chế độ bảo hiểm Du Lịch Phụ cấp Du lịch nước ngoài Chế độ thưởng Chăm sóc sức khỏe Đào tạo Tăng lương Nghỉ phép năm