FWD Vietnam 4.1 ★

Leads the sales team in daily implementation of the sales strategy.

Ensuring awareness of current market conditions and efforts of competitive set and any new entrants.

Other Responsibilities:

• Understanding and ensuring continued update and implementation of the relevant policies, procedures and service delivery standards of the sales department

• Understanding and ensuring continued update and implementation of the human resources policies, procedures and code of discipline; while promoting management, team and cross department support, leadership, professionalism and good relations

• Maintaining and promoting communication efficiency for general and work specific information, conduct of regular meetings and / or discussions on work activities, service delivery, and continuing work system improvement

• Monitoring the activities of the sales executives and coordinators while providing training and coaching in implementing effective reservation procedures; monitoring and evaluating team members’ performance to improve productivity and efficiency

Performing other related duties and functions assigned by the  DOS.

- Active, balance & professional working environment

- Productivity focus not time attendance

- Fun & playful internal activities

- Allowances

- Meal per day

- Uniform

- Full social insurance

• Bachelor’s degree in hotel and restaurant management, hospitality management, business management, marketing, or equivalent

• Excellent written and verbal communication skills in both Vietnamese and English, other languages a plus

• Strong leadership skills; good at coaching and empowering others

• Achieving business results and showcasing analytical thinking, concern for order and quality, customer service orientation and managing organizational resources; demonstrates high-level planning, organizing and coordinating, problem solving and judgment

• Strong in interpersonal relationships and conflict management, guest/client development, impact and influencing; active listening, understanding and responding to feedback and requests; is service-oriented and demonstrations teamwork and cooperation

• Ability to think critically, offer solutions, anticipate problems and provide action plan formulation and provide high level of attention to detail

• Embraces team and system diversities, organizational and team interrelationships at multiple levels

• Computer literacy, knowledge of Microsoft Office applications, Hotel operations systems and POS

• Managerial, numeracy, reporting, decision-making, problem solving

• Please send CV via Hotejob