Family Mart

• In charge of analyzing and preparing business and system requirements (IT Lending Core systems)
• Ensuring proper due diligence and gap analysis is done for application implementation against the business requirements
• Working cohesively with the application vendor’s application supporters to get the required knowledge transfer for the product knowledge and business process.
• Providing system/application support for end user and know-how supports to internal teams.
• Managing and leveraging between end user’s expectation and the base lined business requirements
• Supporting User Acceptance Test for the project sign off.
• Project-management to implement of major applications including Lending Core system enhancement, CRM, data mining (reporting and data extraction), credit scoring, and MIS when needed.

Qualification

• University Degree majored in Information Technology

Work Experience

• Minimum 03 years working experience in Software development and Application support
• Have experience on business analysis and system analysis
• Have experience on Core banking or Core Lending/Card system is a plus
• Have working experience in Finance/Banking/Insurance is a plus

Knowledge

• Providing system/application support for end user and know-how supports to internal teams
• Work with external vendor to follow up core system issues/enhancement
• Configure the core system business rules for setup new products in core
• Have knowledge on ITIL framework and process

Skills

• Communication
• Problem-solving
• Effective application support
• Good collaboration
• Critical thinking
• Can-do attitude
• Time management, Project management.

• 100% probation salary
• Attractive KPI Bonus and 13th month salary
• Health insurance and Social insurance regulated by Vietnam Labor Law
• 14 – 20 days annual leave, 3 days of sick leave with pay
• Trade Union benefit
• Professional, dynamic working environment