Family Mart 3.7 ★

Who You'll Work With

As a team assistant, you will be part of a team that is passionate about delivering exceptional administrative, organizational, and logistical support. They enable our colleagues and our firm to operate efficiently and fulfill its purpose to help create positive, enduring change in the world.

Based in our office in Hanoi, you will work with consultants, function leaders, peer assistants, and other colleagues across the globe on tasks with international reach. You will support managers and partners who are based in other offices than yours and collaborate with your team of assistants in Hanoi.

What You'll Do

You’ll build meaningful, collaborative relationships with your teammates and the colleagues who depend on your administrative support.

Whether it’s managing a full calendar, scheduling meetings across various time zones, or arranging and coordinating complex travel logistics, you’ll apply your multitasking, organizational, and decision-making skills to fulfill critical administrative and logistical requests.

As a team assistant, you will support client service teams for the duration of their client engagements from one to 12+ months, coordinating their working style and managing multiple schedules.

Candidates from various backgrounds are successful in this role. We are interested in your potential, attention to detail, and ability to problem solve in a collaborative and inclusive team environment. Because we offer extensive training, this is an excellent opportunity for candidates looking to start their careers, change industries or career paths, or for those currently in assistant roles who want to further grow and develop.

See a day in the life of our executive assistants.

Qualifications

• Ability to communicate effectively—both verbally and in writing—in English (advanced level)
• Strong email and calendaring skills
• Solid knowledge of Windows and Microsoft Office applications; Outlook proficiency preferred
• Excellent administrative, organizational, and problem-solving skills
• Ability to work effectively in a fast-paced, deadline-driven environment (including prioritization skills, flexibility toward change, sense of urgency, and dealing with ambiguity)
• Strong attention to detail, can-do attitude, and ownership mindset
• Outstanding customer orientation and ability to professionally handle confidential and/or sensitive information
• Eagerness to learn, collaborate, and share knowledge and experiences across regions and teams
• Ability to establish and strengthen relationships with colleagues, clients, and external vendors across the globe