- Develop business and keep retention clients
- Transact and understand the need of customers and search for potential customer.
- Understand features, advantages, disadvantages of the products & services as well as competitors' one.
- Contact with customer and record all customers' information in the report of customer's information.
- Planning for week work, month for approval and comply with the approved plans.
- Inspect the premises thoroughly for signs of pests, identify the pest and find out where they are entering the premises
- Complete the Survey Report and the Price in accordance with the approved price list
- Report your findings to the client / prospect, make your proposals for the treatment, describe the benefits of the written service / contract /quotation.
- Ensure the client's signature on the Service Agreement and finalize the details of work & instructions.
- Coordinate with Operations Dept. to complete the service and meet the customers' requirement.
- Contact clients to ascertain the client's satisfaction with the services
- Keep close relationship for the retention of clients
- Receive and handle complaints from customers regarding to product quality, delivery time...
- Respond to termination notices & follow up the process of contract's liquidation
- Set up and conduct a regular client visitation & Quality audit cycle
- Renegotiate Service agreements, by conducting quality audit / inpection or educating users of the services, and introduction of new services that may be suitable to the client.
- Co-ordinate with FA Dept for debt collection, invoices delivery, payment negotiation in particular for clients within sales zone when required.
- Market research & competition activities
- Conduct thorough market segment research of your sales zone
- Regularly recommend constructive ideas in marketing the services and penetrating the target segment
- Monitor competition activities and strategies regularly
- Other tasks as assigned.
Requirements
- College/University Graduated in any field
- Has 1-2 years of working experience in similar position
- Customer service orientation; good negotiation, persuasion and complaints solving skills
- Good communication in English & Vietnamese
- Have skills to work independently and team work in a multi tasks
- Be proactive, friendly and hard-working person.
- 13th month salary, sales incentives (monthly, quarterly, yearly), rewards on Tet/ Holidays/birthday...
- Healthcare insurance, accident 24/24 insurance, full compulsory insurance
- Global working environment
- Career path development
CÔNG TY TNHH THỰC PHẨM ÂN NAM (Annam Gourmet) đã trở thành công ty hàng đầu trong lĩnh vực dịch vụ thực phẩm và đồ uống tại Việt Nam, hoạt động liên doanh trong cả lĩnh vực bán lẻ và bán buôn.
Ngoài ra, Annam Group còn nhập khẩu và phân phối các nhãn hiệu mỹ phẩm và thiết bị khách sạn công nghiệp nổi tiếng.
Review Thực phẩm Ân Nam - Annam Gourmet
Môi trường làm việc thân thiện, cấp trên giỏi, quản lý làm việc chuyên nghiệp và hoà nhã. Đồng nghiệp rất tốt, luôn hỗ trợ nhau hết mình trong công việc.
Giám đốc có kiến thức chuyên môn rất tốt. Môi trường làm việc rất tốt, rất thích hợp để sáng tạo và phát triển bản thân. Đãi ngộ, chế độ của công ty cho nhân viên tốt.
Làm ở công ty này là được tích lũy rất nhiều kiến thức và kinh nghiệm trong quá trình làm việc, luôn được tiếp xúc và giao tiếp với khách hàng là người nước ngoài.