Việc làm OTB
Cập nhật 31/07/2024 11:52
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Customer Service Engineer (Microsoft Intune - Fresher)
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12 việc làm
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
Đang cập nhật
Hạn nộp hồ sơ:
03/11/2024
Hình thức:
Toàn thời gian
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Binh Thanh, Ho Chi Minh
Mô tả công việc
Available to work fixed night shifts on-site (10PM-7AM).
Contact global customers via phone and email to gather detailed information on their technical issues.
Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.
Resolves or escalates multiple and varied customer issues, and documents technical work and research.
Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
Attends readiness training and non-technical training to ensure that they become proficient in support topics.
Identifies potential defects and escalates to more senior engineers to resolve them.
Attends case triage meetings or case discussions to collaborate and share ideas to resolve problems.
Contact global customers via phone and email to gather detailed information on their technical issues.
Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.
Resolves or escalates multiple and varied customer issues, and documents technical work and research.
Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
Attends readiness training and non-technical training to ensure that they become proficient in support topics.
Identifies potential defects and escalates to more senior engineers to resolve them.
Attends case triage meetings or case discussions to collaborate and share ideas to resolve problems.
Yêu cầu công việc
Strong proficiency in English (equivalent to IELTS 6.0 or TOEIC 750 or higher)
5 days work week, 2 unfixed days off.
A genuine passion for IT and a desire to grow within the industry.
A customer-focused mindset with the ability to provide exceptional service.
Available to work fixed night shifts on-site (10PM-7AM). 5 days work week, 2 unfixed days off.
Benefits:
• 30% night shift bonus from 10PM-6AM
• Salary at 100% during the probationary period.
• Training will be offered in 1st month.
• 90% contribution of the gross salary to social insurance.
• 12 days of annual leave, and 8 days of sick leave.
• PVI insurance + 500,000 VND food allowance for employees working night shift.
• Full working equipment will be provided
• Annual Health Checkup.
5 days work week, 2 unfixed days off.
A genuine passion for IT and a desire to grow within the industry.
A customer-focused mindset with the ability to provide exceptional service.
Available to work fixed night shifts on-site (10PM-7AM). 5 days work week, 2 unfixed days off.
Benefits:
• 30% night shift bonus from 10PM-6AM
• Salary at 100% during the probationary period.
• Training will be offered in 1st month.
• 90% contribution of the gross salary to social insurance.
• 12 days of annual leave, and 8 days of sick leave.
• PVI insurance + 500,000 VND food allowance for employees working night shift.
• Full working equipment will be provided
• Annual Health Checkup.
Quyền lợi được hưởng
Thưởng
30% night shift bonus from 10PM-6AM
Chăm sóc sức khoẻ
Annual Health Checkup.
Nghỉ phép có lương
12 days of annual leave, and 8 days of sick leave.
Xem thêm
30% night shift bonus from 10PM-6AM
Chăm sóc sức khoẻ
Annual Health Checkup.
Nghỉ phép có lương
12 days of annual leave, and 8 days of sick leave.
Xem thêm
Khu vực
Quy mô:
200 - 500 nhân viên
Địa điểm:
44 đường số 6, KDC City Land, P5, Gò Vấp
Mô tả công việc
- Tư vấn & giới thiệu thẻ Câu lạc bộ
- Giới thiệu các quyền lợi khi mua thẻ
Yêu cầu ứng viên
- Từ 25-35 tuổi
- Ưu tiên biết tiếng anh
Quyền lợi
- Làm việc trong môi trường chuyên nghiệp
- Hưởng các chính sách thưởng theo quy định của công ty
Địa điểm làm việc
- Hồ Chí Minh: 44 đường số 6, KDC City Land, P5, Gò Vấp
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