Mô tả công việc
- Handling of customer enquiries and requests professionally to maximize customers’ satisfaction.
- Handling booking, shipping instruction, bill handling, A/N, D/O, e-manifest for SEA; AIR shipments.
- To assist to monitor the Operations; Documentation team.
- Perform and resolve customer dispute or complaint cases with deeply care.
- Compliance with all internal and regulatory company’s requirements and customer’s standard operating procedure.
- Closely work with Sales and other Departments to support the initiatives as and when necessary
- Follow up and manage daily shipments
- Assisting management with any assigned special tasks
Yêu cầu công việc
- Education: College or/ and above in business related field
- Having at least 1 year experience in FWD industry.
- Knowledge of handling air freight/ sea freight shipments
- Having good relationship with shipping lines/FWD companies for getting quotation
- Having experiences in AMS declaration, Air cargo.
- Having experiences in managing/supervising a small team.
- Good communication in English.
- Highly organized, able to prioritize and work well under pressure and adhere to tight deadlines.
- Good communication and interpersonal skills.
Quyền lợi được hưởng
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
- Working hours: Morning: 08:00 - 12:00, afternoon: 13:00 - 17:00 (Monday - Saturday morning)
Báo Đen Logistics là công ty đa ngành hoạt động trong lĩnh vực về các dịch vụ order và vận chuyển hàng hóa xuyên biên giới, thủ tục hải quan và uỷ thác xuất nhập khẩu với 6 năm thành lập và hoạt động. Giá trị cốt lõi nổi bật của chúng tôi là trách nhiệm, học hỏi và cầu tiến, hướng tới khách hàng, yêu thương và giúp đỡ đồng đội.