Mô tả công việc
KEY RESPONSIBILITIES:
Revenue Management Analytics:
- Monitor, analyze, and report on key performance metrics such as Occupancy, Pacing, ADR (Average Daily Rate), RevPAR (Revenue per Available Room), and occupancy.
- Assist in forecasting, budgeting, and pricing strategies to optimize room sales and maximize revenue by market segment and key accounts.
- Analyze historical data to identify trends and provide recommendations for revenue optimization by market segment, channels, room types, accounts.
- Collaborate with the Revenue lead to ensure rate integrity and market competitiveness across all distribution channels.
- Track and report on promotional campaign performance from all channels to assess the impact on revenue.
Digital Data Analytics:
- Monitor and analyze digital marketing efforts (PPC, SEO, social media, email campaigns) and website performance, google analytics to enhance guest engagement and conversion rates.
- Provide insights on guest behavior, booking patterns, and preferences using analytics tools.
- Collaborate with the marketing team to optimize digital content, user experience, and online presence.
- Track and report on direct web bookings and other digital sources of revenue.
Reporting and Dashboard Management:
- Create and maintain dashboards and reporting tools that provide real-time insights into hotel performance.
- Present findings to senior management, providing clear and actionable recommendations.
- Assist in the development of KPIs to track the success of key business initiatives.
- Perform daily, weekly, monthly and annual reports.
Quyền lợi được hưởng
- Full salary and service charge
- Annual bonus based on performance
- Team activities and parties
- 30% staff discount for restaurants and spa
- One free night stay per year in the resort
- Growth opportunity and/or cross-training
- A dynamic work environment where data-driven decisions are at the core of our strategy.
Yêu cầu công việc
- Bachelor’s degree in business, Data Science, Hospitality Management, or related field.
- Strong proficiency in data analysis tools (e.g., Excel, Power BI, or similar).
- Experience with hotel property management systems (PMS) and revenue management systems (RMS) is a plus.
- Familiarity with digital marketing metrics and analytics tools (Google Analytics, social media analytics, etc.).
- Excellent analytical, communication, and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Prior experience in the hospitality industry or revenue management.
- Strong understanding of the hotel distribution landscape (OTAs, direct bookings, etc.).
- Experience with SQL or other database management tools.
Yêu cầu hồ sơ
Chính sách bảo hiểm
- Được tham gia đầy đủ các loại bảo Hiểm: BHXH, BHYT,...
Các hoạt động ngoại khóa
- Team Building
- Du lịch hàng năm
Lịch sử thành lập
-
Công ty TNHH Zeder Việt Nam là công ty 100% vốn đầu tư của Úc được thành lập năm 2014
Mission
Doanh nghiệp tự hào do người Úc sở hữu và điều hành được xây dựng dựa trên sức mạnh tổng hợp của Fulcrum Suspending & Redranger với các thương hiệu đi tiên phong trong thị trường ống lót hệ thống treo đàn hồi trên khắp Australasia từ những năm 70.
Ngày nay ZEDER cung cấp thị trường hậu mãi & hậu mãi đặc biệt trên toàn cầu với các sản phẩm thể hiện sự đổi mới, chất lượng và giá trị.