Reeracoen ★ 3.0

【Job Summary】
- You will be working in a 50:50 = an administrator: customer success staff at the newly established Hanoi branch.
【Main responsibilities】
- Submit accounting to the Ho Chi Minh branch.
- Support procedures for setting up a Vietnam branch
- Support new employees
- Conduct meetings waith accounting firms in Vietnamese
- Perform some administrative tasks
- Perform other tasks assigned by Japanese managers.
‐Identify and address customers' core needs, and create and execute success plans (onboarding plans, schedules, etc.).
- Support smooth service implementation and operations (conduct meetings with contract companies, provide ANDPAD usage training, etc.).
- Understand decision-makers, decision-making processes, and develop scenarios for renewal until the next update, while working autonomously towards agreement on updates.
- Collaborate with Account Managers and other teams for onboarding activities with large-scale customers.
- Discover new onboarding methods and product use cases, share insights with the Customer Success team and sales, and provide feedback to development and product teams.
- Other task will be assigned by manager

【Company/Job Attraction】
- Full benefits package
- Good career advancement opportunities
- Opportunity to acquire technical knowledge and experience in the latest technologies