Khách Sạn Mường Thanh

Mô tả Công việc

1.Reception and Appointment Coordination, Center Hotline Management:

• Provide a warm welcome and exceptional customer service to all visitors, guiding them to the appropriate personnel.
• Collect and organize student information, and coordinate appointments with the sales team.
• Enter gathered information into the CRM system and create system accounts for new students as necessary.
• Assist customers in completing the Online Placement Test.
• Address incoming calls and take the required actions.
• Oversee guest registration for online sales and marketing events.

2.General Administrative Duties:

• Ensure the center operates according to its scheduled hours, including opening and closing daily.
• Handle the receipt, distribution, and management of materials.
• Manage the ordering, receiving, and overseeing of general purchases for the center.
• Provide support to center staff with tasks such as printing Learning Certificates, event posters, and other materials.
• Oversee the management of general assets at the center, including computers and sound systems, and serve as the liaison for maintenance with Head Office.
• Relay facility management requests from the center to the Facility Management team at Headquarters and offer necessary support.

Yêu Cầu Công Việc

• Open to Candidates with No Prior Experience.
• Proficient in English communication (WSE Level 8+).
• Energetic, friendly, and focused on customer service.
• Skilled in computer operations and inventory management.
• Open to working in shifts.

BENEFITS:

• Probation Period: 2 months with full salary during this time.
• Free Course: Access to a unique Wall Street English course at no cost.
• Training: Comprehensive training and ongoing professional development.
• Multinational Environment: Experience working in a diverse, multinational setting.
• Annual Leave: 15 days of paid annual leave.
• Health Insurance: Personal health insurance provided.
• Have an opportunity to develop skill in the future.