La Festa Phu Quoc Curio Collection by Hilton

As Sales Manager, you are responsible for achieving hotel revenue goals through proactive sales and client relationship management, while adhering to Hilton standards.

Core Duties

• Complete Hilton University courses and stay updated on hotel products and services.
• Promote and sell all hotel offerings, including rooms, catering, and banquets.
• Meet or exceed assigned sales targets.
• Develop and implement approved sales plans by market segment or industry.
• Understand client needs through calls, visits, and presentations; conduct site inspections and close sales.
• Prepare and follow up on quotations, contracts, and reservations in a timely manner.
• Maintain accurate client records and share feedback with leadership.
• Cross-sell Hilton properties where appropriate.

Market Awareness & Competitor Intelligence

• Collect and share industry insights and competitor data.
• Track competitor promotions, key accounts, and market trends.
• Identify and pursue new business opportunities.

Client Relations & Events

• Host key clients, team leaders, and VIPs.
• Organize client experiences, team-building events, and site visits.
• Support Banquet Sales and Operations during events.
• Handle guest complaints and ensure satisfaction.

Team & Cross-Department Collaboration

• Support, train, and guide junior sales staff.
• Maintain regular communication with Operations and other departments.
• Attend all necessary meetings and represent the hotel in external events or exhibitions.

Sales Reporting & Systems

• Prepare sales reports and strategic updates for the Director of Sales.
• Use and update sales systems such as Opera, OnQ R&I, Meeting Broker, etc.
• Participate in marketing initiatives and assist in achieving budgeted goals.

Hilton is a leading global hospitality company. We deliver a comprehensive benefits package including health, financial, travel, family support, and personal development while fostering a workplace culture built on respect, hospitality, and well‑being.

• Competitive salary
• Heath Care Insurance (24/7)
• Working hours: 8 hours/day, 1 hour break/day, 2 days off per week
• Relocation, home leave ticket
• Accommodation, uniform, transportation, 3 meals/day
• Other benefits

• Junior College degree or University graduate
• At least 3 years of relevant experience in international hotel chains.
• Good English and Vietnamese reading and writing skills to meet business needs.
• Good communication skills.
• Able to work under strong pressure.
• Understand local customers and have strong market analysis ability.
• Have certain customer resources.

• Apply to via Hoteljob
• Tel: 0329 590 055