Meliá Hồ Tràm

• To supervise and control the activities of the outlet.
• To monitor duty roster of all staff.
• To co-ordinate with other departments to improve work and solve problems.
• To attend to operational problems and needs brought to his attention. Attends to guests’ complaints, inquiries and requests.
• To check on service in the function hours to ensure the highest service standard are being rendered by the staff.
• To promote and maintain good public relations with hotel clientele. Converses with guests to ensure a ‘personal touch’ of service and also obtains from guests their comments about the service.
• To record any unusual events and problems/complaints encountered during the operational hours in the Daily or Function Report which will be handed to the F&B Direct
• Work harmoniously and professionally with co-workers and supervisors.
• To co-ordinate closely with Banquet Sales Manager on all functions.
• To check with organizer to ensure all details are carried out according to guests’ requirement.
• To ensure all function rooms are kept clean and tidy and all operating equipment are stored properly.
• Enforce staff motivation and team building.

- Annual Leaves  

- Attractive salary

- 13th month salary

- Birthday benefit

- Duty Meals

- Annual Outing trip

- Special room rate as per Melia Hotels International policy

- Shuttle Bus to pick up associates from Vung Tau, Long Hai and Phuoc Hai to Melia Ho Tram

• Barista knowledge, Mixology
• International food & beverage and culture knowledge
• Wine and Spirits knowledge
• English - Good level, written & spoken
• At least 2 years experience in international hotel at the same position