Meritel Hanoi

Mô tả công việc

- Responsible for coordinating, supervising and directing all F&B department, outlets operations while maintaining a profitable F&B department and high quality products and service levels.

- Assist F&B Director  in market creative ideas to promote business; maintain revenue; recommend & develop F&B budgets and meet budgeted productivity while keeping quality consistent with Naman Retreat Standard.

- Assist in ensuring effective recruitment, induction and training program within the department

- Responsibility to regular training, goals and incentive programs are carried out and all staff receive feedback on performance

- Training the staff to the excellence services with also on the job training. Ensure minimum of 7 hours per staff per week of training will have to be carried out with training attendance record

- Assist in collating and update training manuals for all positions in the department

- Communicate with Outlet Manager regarding changes and daily operational needs - Assist in enforcing safety/security aspects in the department

- To manage outlet manager, supervisors and staffs in a fair and just manner but should be firm in decision making

- Ensuring staff hygiene and professional appearance is maintained - Ensure effective communication within the department and the hotel

- To communicate with maintenance to ensure all repairs are attended to - Liaise with all departments regarding guest information, special requests, VIP’s -Ensure contact is possible with the F&B department throughout the day

- To handle any guest complaints effectively - Be responsible for meeting and talking with the guests at all times and lobbing of comments from them

- Assist in implementing budget and controls - Assist in controlling staffing levels in relation to payroll and budget

- Assist with ordering and controlling operating equipment and supplies

- Ensure issues to other departments authorized and recorded and charged as required

- Curbing wastage in all areas

- Maximizing profitability of the outlet by increasing turnover & minimized operating costs without affecting the quality of the service and products

- Prepare monthly F&B reports to F&B Director

- Ensuring monthly stock take completed timeously

- Assist in controlling and updating budgets as required

- Ensuring POS procedures adhered to

- Ensuring end of day functions on POS completed

- Ensuring food and beverage charges for function billing correct

- Ensuring all ideas of parties, events, promotion programs must be follow and well organize up to expectation of requirement of F&B Director

- Ensuring efficient and effective F&B operations in all outlets and function areas

- Ensuring all F&B areas are served, checked daily and meet set standards

- Ensuring F&B areas are cleaned and items stored after shifts as required

- To maintain general cleanliness and order in the department and hotel

Quyền lợi được hưởng

Negotiated salary and benefit Working in professional and healthy environment

Yêu cầu công việc

- At least five years in Supervisory / Managerial position in 4/5 stars Hotel

 - Cultural level: University - Majority: Hospitality restaurant and bar management 

- Certificates: English & Computer skill

Yêu cầu hồ sơ

The dossier will be submitted when successfully recruited