Tập đoàn ITL Indo Trans Logistics ★ 3.6

Mô tả Công việc

Duties and responsibilities include, but are not limited to:

• Monitor daily operations of logistics team and ensure the procurement, shipping and warehouse operations are most efficiency
• Oversee the inbound/outbound shipment and ensure on time delivery at a minimum cost
• Provide customer service to ecommerce customers, including answering customer queries and managing customer feedback and complaints
• Assist with the implementation of any projects/campaigns
• Set up the operation process and procedures
• Negotiate with vendors on pricing
• Plan and build outbound cross-border products that fit the market demand
• Ensure compliance with all applicable laws and regulations related to e-commerce operations.
• Perform risk management to minimize potential risks
• Track project performance, determine KPI, and specifically analyze the successful completion of short and long-term goals
• Identify opportunities and establish relationships with target customers in our target verticals leading to a strong Business Development pipeline
• Update on industry trends and customer demand