WALL STREET ENGLISH ★ 3.1

Mô tả Công việc

1. Performance Tracking

• Support Sales Operations Manager (SOM) and Center Head of Sales (CHoS) to ensure SOPs, policies and procedures
• Consolidate and report Sales team’s KPI performance (NCC) in the reporting period.
• Tracking Hubspot and make sure all centers follow up and comment all of deals carefully like compulsory template.
• Ensure students got comments from Sales team on Student’s Dashboard twice per month by random checking and sending reminder to Center Head of Sales.
• Collaborate with Learning and Development team to support monthly performance review.
• Support gathering data and information for Sales team's monthly performance review.
• Check and review sales bonus and commission on monthly basis.
• Collect Marketing performance reports from each marketing channel and summarize the weekly report
• Support Sales team’s reporting upon request.

2. Administration

• Collaborate with the MKT Team to purchase orders for the Sale Team.
• Collaborate with the Accounts Department to accurately record Sale data.
• Prepare and submit all required paperwork and procedures for the purchase process
• Collect necessary documents in the collection and expenditure of 7 centers' sales team activities.
• Export data from Hubspot on a monthly basis to order sale promotion gifts.
• Contact third parties for promotion programs
• Ensure that ECs perform the proper administrative tasks in accordance with the procedure.
• Prepare and submit all required admin documents for purchasing process
• Support the sales department with other administrative tasks, if requested.

3. Sales Events/Activities Support

• Collaborate with SOM/CHoS and other departments to support the logistic activities at country and center level
• Monitor and report the impacts of Sales Events/Activities
• Assist in the planning of the company's kickoff meeting.

4. Marketing Support

• Support MRK BP and HOC in all marketing campaigns and activities to ensure the target accomplish
• Monitor and report the impacts of MRK activities
• Assist in the planning of the MRK team meeting

5. Team Development

• Collaborate and support SOM and Sales Trainer with the trainings for new RO/ ECs hires and the existing members.
• Collaborate with related departments to support the onboarding process for new RO/ECs.
• Support the process of recruitment in the peak time

6. Liaise Between Departments

• Act as a point of contact, a source of information, and a go-between to convey information quickly and accurately. By keeping everyone in the loop, the coordinator ensures consistency.
• Coordinating with the Marketing Business Partner and marketing department to develop and implement marketing strategies designed to increase brand awareness or promote new products or services