Thẩm Mỹ Quốc Tế Á Âu

Hồ Chí Minh
200 - 500 nhân viên
Y tế / Chăm sóc sức khỏe
Đã xác minh

Các phòng ban đang tuyển dụng tại Thẩm Mỹ Quốc Tế Á Âu

Chăm sóc sức khỏe
Marketing/ Truyền thông
Hành chính
Nghệ thuật - Thiết kế
Dịch vụ khách hàng
Kỹ thuật
Công nghệ thông tin
Tài chính - Kế toán
Buôn bán/ Kinh doanh

Việc làm Thẩm Mỹ Quốc Tế Á Âu

Cập nhật 16/01/2025 14:22
Tìm thấy 0 việc làm đang tuyển dụng
Bệnh Viện Thẩm Mỹ Quốc Tế Á Âu
IT Helpdesk Supervisor
Thẩm Mỹ Quốc Tế Á Âu
74 việc làm 1 lượt xem
Hết hạn ứng tuyển
Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: Đang cập nhật
Hạn nộp hồ sơ: 27/12/2024
Hình thức: Toàn thời gian
Kinh nghiệm: Không yêu cầu
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Tam Trinh,Hà Nội

Mô tả công việc

The IT Supervisor will be responsible for overseeing the daily operations of the IT department within Gearinc. The role involves managing IT staff, ensuring the smooth operation of IT systems, and providing technical support to internal teams and clients. The IT Supervisor will also play a key role in maintaining IT infrastructure, ensuring data security, and assisting in the implementation of new technologies to improve the efficiency and security of BPO operations.

Key Responsibilities:

  1. IT Team Supervision:
    • Lead, mentor, and supervise the IT support team, including help desk technicians and system administrators.
    • Assign tasks and ensure timely completion of IT projects and support requests.
    • Conduct regular performance evaluations and provide training to improve team skills.
  2. Technical Support:
    • Provide second-level support for escalated IT issues from internal teams and clients.
    • Troubleshoot and resolve complex hardware, software, and network problems.
    • Ensure minimal downtime by implementing proactive monitoring and maintenance schedules for systems and applications.
  3. System Maintenance and Upgrades:
    • Oversee the installation, configuration, and maintenance of servers, networks, and IT systems.
    • Ensure that all systems are up to date with the latest patches, firmware, and software updates.
    • Assist in planning and executing system upgrades, including servers, software, and network equipment.
  4. Network and Security Management:
    • Monitor network performance and ensure high availability for critical systems and services.
    • Implement and enforce cybersecurity policies to protect the companys IT infrastructure and client data.
    • Collaborate with the IT Manager to develop and implement disaster recovery plans and data backup procedures.
  5. Client IT Support:
    • Provide technical support for client systems hosted or managed by the company.
    • Coordinate with client IT teams for seamless integration and troubleshooting of outsourced systems or processes.
  6. IT Infrastructure Management:
    • Ensure proper functioning of IT infrastructure, including servers, storage, firewalls, routers, and VPN connections.
    • Manage the configuration and maintenance of VoIP systems and other telecommunication tools used by teams.
  7. Vendor and Software Management:
    • Liaise with third-party vendors for the procurement, installation, and maintenance of IT equipment and software.
    • Manage software licenses, ensuring compliance with vendor agreements and business requirements.
  8. Reporting and Documentation:
    • Maintain accurate records of IT assets, configurations, and licenses.
    • Prepare regular reports on system performance, incidents, and team productivity for the IT Manager and senior management.
    • Ensure proper documentation of processes, procedures, and troubleshooting steps.
  9. Process Improvement:
    • Continuously assess and identify opportunities to improve IT processes, enhance system performance, and increase operational efficiency.
    • Work with the IT Manager to implement new technologies that align with the companys goals.

Yêu cầu công việc

  • Educational Background: Bachelors degree in Information Technology, Computer Science, or related field.
  • Experience:
    • Minimum of 3-5 years of experience in an IT supervisor or team lead role, ideally within a BPO or similar environment.
      Hands-on experience with managing network systems, server infrastructure, and telecommunication systems.
  • Technical Expertise:
    • Strong knowledge of Windows/Linux server environments, network administration, and database management.
    • Proficiency in firewall management, VPN, and cybersecurityprotocols.
    • Experience with VoIP systems and call center technology.
    • Familiarity with cloud technologies (AWS, Azure, etc.) is a plus.
  • Leadership and Communication:
    • Proven ability to lead and motivate an IT team to achieve operational excellence.
    • Strong problem-solving skills with the ability to troubleshoot and resolve complex IT issues.
    • Excellent communication skills, both written and verbal, with the ability to interact effectively with internal teams and external clients.
  • Certifications (preferred but not required):
    • Certifications such as CompTIA Network+, Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Associate (CCNA), or similar.
    • Security certifications (e.g., Certified Information Systems Security Professional CISSP) are a plus.

Quyền lợi được hưởng

1. Salary and Benefits

• Attractive salary and bonus;
• Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
• Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
• Annual health check, annual flu vaccination;
• Fantastic internal events;
• Paid leave (12 days/year).

2. Working Environment

• We work 40 hours per week;
• International, fun and professional working environment;
• Modern hardware provided by the company (laptop, monitor, etc.);
• Free drinks (coffee, tea, etc.);
• English working environment;
• Training and career development opportunities.

Working Conditions:
• Location: On-site, with occasional travel to other office locations or client sites as required.
• Hours: Full-time; availability for on-call support or during emergencies (e.g., system outages).
• Environment: Fast-paced, BPO setting with 24/7 operational requirements. Flexible availability may be needed for shift work or during high-demand periods.

Khu vực
Báo cáo

Bệnh Viện Thẩm Mỹ Quốc Tế Á Âu
Thẩm Mỹ Quốc Tế Á Âu Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
32D Thủ Khoa Huân, Phường Bến Thành, Quận 1,

Bệnh viện Thẩm mỹ Á Âu là một trong những cơ sở thẩm mỹ đầu tiên của Việt Nam được Bộ Y tế cấp phép hoạt động. Nơi đây đáp ứng được các nhu cầu về chuyên môn, trang thiết bị và sở hữu đội ngũ chuyên gia làm đẹp chuyên nghiệp. Trên hành trình 30 năm “Tôn vinh nhan sắc” Á Âu đã không ngừng nỗ lực để thực hiện sứ mệnh và khẳng định uy tín thương hiệu của mình.

 

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