Cường Thịnh Phát Group

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Purpose

This role is to lead the newly formed Health vertical for Prudential Vietnam and drive growth of the business that aligns with PVA methodology and standard

Job Responsibilities

Be responsible for launching and scaling the health business and oversee health underwriting, claims management and customer service processes Develop, refine and own the Health insurance strategy and roadmap for Prudential Vietnam. Cascade the strategy and key priorities to all stakeholders within the business and Group Head office. Act as a connector and liaison between various departments and the project sponsor to foster collaboration and ensure alignment with strategic goals related to the Health business Galvanize momentum by building support and sponsorship locally with and Group stakeholders. Under your leadership, set up a small, dedicated capability focused on Health product, operations and technology to drive the execution plan. Organize and lead the regular health SteerCo to present performance reviews, action plans, bottlenecks and seek support as needed to ensure smooth project execution. Work closely with sales and distribution team to understand performance drivers, gaps and mobilize actions to address these gaps. Review and improve the sales and incentive model for Health products for both Agency and Bancassurance channels to maximize sales performance. Expand preferred Hospital network countrywide and improve overall proposition for customers through value added services. Build market intelligence and insight on competitor performance, new products and stay ahead of the industry through differentiated product/propositions Ensure Health insurance products and operations complying with laws, regulations, and industry standards; liaise with regulatory bodies and stay updated on changes in health insurance regulations Being the overall Program and Change Manager for the Health business, ensuring effective communication, sponsorship and awareness.

Job Accountability

Facilitate the end-to-end strategy formulation, transformation delivery and conduct periodic review. Build & oversee a leading Health proposition for customers aligned with PVA overall direction Act as connector between Health pillar and PVA TO office and Group TO/ Pillar to ensure alignment, smooth execution, right support and remove any bottlenecks when needed to improve business performance Building & leading a team with a strong entrepreneurial spirit

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.