Mô tả công việc
Job Summary: The Training Supervisor is responsible for overseeing and coordinating training programs that enhance the skills, knowledge, and performance of employees across various levels. This role involves designing, developing, and implementing training strategies, monitoring training effectiveness, and supporting HR projects to foster a culture of continuous improvement.
Key Responsibilities:
Orientation Programs:
Conduct orientation sessions for new hires, ensuring they are well- acquainted with company policies, procedures, and culture.
Refreshing Training Programs:
Organize and manage refreshing training sessions to update existing employees on the latest company practices and policies.
Soft Skills Training:
Develop and implement soft skills training programs tailored for:
Train the Trainer Programs
Middle Management
Supervisors
Manager Levels
Audit Work:
Conduct audits to assess the quality and effectiveness of training programs, ensuring compliance with internal and external standards.
Performance Development Review (PDR) Goal Setting:
Assist in setting and aligning PDR goals with organizational objectives, facilitating employee growth and performance.
Women Leadership Program (WLP) and Supervising Skill Training (SST):
Manage and support WLP/SST initiatives to promote continuous learning and skills enhancement.
Training Policy Development:
Assist in the creation and maintenance of training policies that align with company standards and regulatory requirements.
Technical Training Coordination:
Collaborate with technical trainers to develop training programs for the AAMT training center.
Ensure the Operators (Sewer) Skill Inventory Program is conducted annually to maintain skill standards.
E- learning Platform Development:
Build and manage the company’s E- learning platform, developing online training programs that support flexible and accessible learning.
Training Monitoring and Method Consultation:
Oversee all training sessions, ensuring that teaching methods are appropriate and effective.
Provide consultation to invited speakers on teaching methods and course delivery.
Annual Training Master Plan Design:
Based on Training Need Analysis, design the annual Training Master Plan, including modules and programs aimed at improving employees’ skills, abilities, and knowledge.
Training Material Preparation and Updates:
Prepare training materials and ensure they are continuously updated to comply with buyer and legal requirements.
Additional Duties:
Perform other tasks as assigned by the direct manager, including recruitment- related activities and administrative support.
Recruitment Support:
Assist with recruitment tasks such as searching CVs, posting job advertisements, and contacting candidates.
HR Project Support:
Support various HR projects as needed, contributing to the overall effectiveness of the HR department.
Continuous Improvement:
Engage in continuous improvement initiatives to enhance training processes, materials, and overall effectiveness.
Yêu cầu công việc
Qualifications:
Excellent communication, organizational, and project management skills.
Bachelor’s degree in human resources, Education, Business Administration, or a related field.
Minimum of 3- 4 years of experience in training and development or a similar role.
Strong understanding of training methods, instructional design, and adult learning principles.
Skills:
Proficiency in MS Office and experience with E- learning platforms.
Strong analytical skills to evaluate training needs and outcomes.
Excellent interpersonal skills and ability to work collaboratively with various teams.
Ability to design and deliver effective training programs.
Personality:
Passionate about employee development and continuous learning.
Detail- oriented with a proactive approach to problem- solving.
Strong leadership and coaching abilities.
Benefits:
Opportunities for professional development and career growth.
Dynamic and supportive working environment.
Competitive salary and benefits package.
Quyền lợi
Salary is negotiable based on the candidate&039;s abilities.
Compliance allowance.
Commitment to a 13th- month salary bonus.
Bonuses and gifts on holidays and special occasions.
Life support and transportation allowances.
Full salary during the probation period.
Full participation in social insurance as per state regulations + 24/7 Accident Insurance.
Friendly working environment with a focus on employee well- being.
Cập nhật gần nhất lúc: 2024-09-05 00:25:03
Concentrix là một công ty hàng đầu thế giới của Mỹ trong lĩnh vực dịch vụ chăm sóc khách hàng có mặt ở trên 44 quốc gia với tổng số nhân sự lên tới trên 250.000 nhân viên. Luôn kết nối thường xuyên với nhân viên, tạo môi trường tốt để lắng nghe và tôn trọng tiếng nói nhân viên cũng như giá trị tập thể.
Giải thưởng cao quý này là sự ghi nhận cho những nỗ lực của Gia đình Concentrix! Chúng tôi không quên gửi lời chân thành Cảm ơn sâu sắc tới đội ngũ Ban Lãnh đạo, Ban Quản lý cùng hơn 1000 nhân viên đã luôn nhiệt huyết, nỗ lực và đồng hành cùng Concentrix.
Chính sách bảo hiểm
- Được hưởng các chế độ bảo hiểm : BHYT, BHXH, BHTN
- Hưởng quyền lợi bảo hiểm 24/7
Các hoạt động ngoại khóa
- Du lịch hàng năm
- Team building theo quý
- Các hoạt động vui chơi, giải trí, ca hát thường xuyên
- Thể thao: Đá bóng, bóng chuyền,..
Lịch sử thành lập
- Công ty được thành lập năm 2018
Mission
Với sứ mệnh luôn chú trọng con người là nhân tố chủ lực, chính điều này đã trở thành một trong các yếu tố quan trọng giúp chúng tôi chiến thắng với giải thưởng cao quý và uy tín " Công ty có môi trường làm việc tốt nhất Châu Á năm 2020" – Được bình chọn bởi Tạp chí HR Asia - Là một trong những ấn phẩm hàng đầu Châu Á dành cho Hiệp hội Nhân sự.
Review Concentrix Việt Nam
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