Mô tả công việc
Position Overview:
The B2B Sales Supervisor is responsible for leading a team to acquire new sellers to join and operate on Alibaba.com. This role focuses on driving seller acquisition efforts, ensuring the successful onboarding of qualified companies, and maximizing their potential on the platform.
Team Management:
- Lead, train, and oversee a B2B sales team tasked with acquiring businesses to operate on Alibaba.com.
- Provide ongoing coaching to enhance the team’s understanding of Alibaba.com's value proposition and improve sales techniques.
- Monitor team performance, ensuring alignment with sales objectives and company standards.
Seller Acquisition Strategy:
- Develop and implement strategies to target companies and groups.
- Identify and approach key industries and sectors with high potential for growth on Alibaba.com.
- Work with the marketing team to execute outreach campaigns tailored to the target audience.
Client Engagement and Onboarding:
- Build strong relationships with prospective businesses, emphasizing the advantages of joining Alibaba.com for cross-border trade.
- Guide companies through the registration process, ensuring all necessary documentation is in order.
- Provide detailed onboarding support to help businesses optimize their storefronts and leverage platform tools.
Performance Monitoring:
- Track and analyze sales performance data, ensuring team targets for acquiring new businesses are consistently met.
- Prepare and present regular reports on acquisition metrics, and team performance.
- Identify challenges in the acquisition process and implement solutions to improve outcomes.
Operational Responsibilities:
- Collaborate with internal departments (e.g., commercial, seller operations, sales planner, marketing) to provide a seamless onboarding experience for sellers.
- Ensure compliance with Alibaba.com's policies and guidelines during the acquisition and onboarding process.
- Act as a liaison between sellers and platform support to address any issues or concerns.
Yêu cầu công việc
- Education: Bachelor’s degree in Business, Marketing, or a related field.
- Experience:
- Proven experience in B2B sales, with at least 2-3 years in a supervisory or leadership role.
- Prior experience in e-commerce, SaaS product, or cross-border trade is an advantage.
- Skills:
- Strong leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in English and Vietnamese.
- Knowledge of the e-commerce industry and global trade practices.
- Experienced with CRM tools and sales analytics.
- Others:
- Familiarity with Alibaba.com or similar platforms is highly preferred.
- Ability to identify and target industries where businesses benefit most from cross-border e-commerce.
- Key Competencies:
- Strategic mindset with the ability to identify business opportunities.
- Results-oriented and focused on driving measurable outcomes.
- Adaptability to changing market dynamics and client needs.
Quyền lợi được hưởng
- Competitive salary and attractive performance-based incentives.
- Opportunities to work with a global e-commerce platform.
- Professional training and clear career advancement paths.
- Comprehensive benefits package.
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