Rita Võ 2.2 ★

 Direct AC Technician engaged in the installation, maintenance, and repair of all the hotel’s HVAC systems including, but not limited to, monitoring, troubleshooting, calibrating, inputting schedules, repairing, trending, and adjusting all HVAC systems utilizing the building automation system.

 Interpret and enforce hotel policies. Responsible for supervisory duties including recommendation for hire/termination, evaluation, coaching, and discipline.

 Verify employee timesheets for accuracy; approve and submit.

 Assist with the development and oversight of the HVAC maintenance budget.

 Provide hands-on supervision of maintenance and repairs.

 Respond to customer generated work requests; prioritize, schedule, and assign work to staff; complete work order data in a computerized work management tracking system.

 Ensure all tasks are complete adhering to RHG, hotel and government guidelines as well as other applicable codes and standards.

 Plan and organize jobs; create material list and procure tools for work order jobs and projects.

 Identify need for and develop preventive maintenance programs for HVAC systems and equipment.

 Respond to emergencies in an appropriate and timely manner.

 Participate in pre-construction plan reviews.

 Identify energy conservation projects and assist in their planning and implementation.

 Work in confined spaces and elevated platforms.

 Work with other department supervisors to coordinate tasks requiring group effort.

 Practice proper work methods and techniques; comply with applicable standards and specifications; enforce safety regulations to ensure compliance in providing a safe environment for guests, staff, faculty, contractors, visitors, etc.

 Provide service excellence through courteous, informed, accessible, and professional engagement.

 Perform other duties as assigned.

Create 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provide employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork

 Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

 Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

 Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

 Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

 Performs other duties required to provide the service brand behavior and genuine hospitality

Adheres to hotel policies and procedures

 Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance.

 Communicate effectively with guests, co-workers and the manager

 Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position

 Maintains a favorable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment

 At all times projects a favorable image of the Hotel to the public

 Assist in the development of the Hotel business plan and ensure an overall understanding of its departmental goals and objectives.

 Attends work on time as scheduled.

 Follows safety and security rules and procedures

• Competitive salary and benefit package
• Learning and development within Radisson Hotels Group
• Internal Careers Advancement
• Company shuttle bus 
• Uniform & duty meals

 Proven work experience as an AC supervisor

 Thorough knowledge of heating, ventilation and refrigeration theory

 Considerable knowledge of the practices, methods, materials, and equipment used in the maintenance and repair of HVAC equipment

 Ability to diagnose equipment malfunctions and prescribe repair procedures

 Ability to train and supervise others

 Analytical skills to diagnose HVAC problems; and to understand and work from blueprints, schematics, sketches or pencil drawings

 Bachelor degree or Diploma of HVAC or an equivalent combination of education and experience or a similar field

 Strong leadership and managerial skills

 Excellent communication skills

 Basic computer skills