Tập Đoàn Việt Thái Quốc Tế VTI ★ 3.1

Mô tả Công việc

Main Purpose:

• The primary goal is to drive sales, increase revenue, and maximize customer satisfaction for both the marketplace and the key accounts.
• Supports HOS in all essential duties and responsibilities necessary for the efficient operations of the business

Key Accountabilities:

Account Management:

• Building and maintaining strong relationships with key accounts on the marketplace, understanding the business needs, and providing personalized solutions and support.
• Managing a team of 5 PIC of Sale Online Executive
• Order Tracking and Inventory Management: Monitoring and managing order processing, tracking, inventory levels, and ensuring timely payment processing and delivery.

Sales Growth:

• Identifying opportunities for growth within existing key accounts and actively pursuing new business opportunities:
• Driving sales, upselling, cross-selling, and maximizing the revenue generated from these accounts.
• Executing e-commerce promotions across e-commerce platforms to maximize opportunities for the business
• Monitoring stock situation and take action to push the sales
• Cooperating with internal departments of the company to ensure the highest performance

Product Information Management:

• Ensuring accurate, complete, and appealing product information on E-commerce platforms.
• Creating engaging product descriptions and assisting customers in understanding and purchasing products.

Handling all operation tasks between internal team and platform team.

Maintaining a comprehensive library of appropriate data: Complain, Sale Order Data, Delivery shipping, Customer Feedback etc…​

Other ad hoc tasks