Fusion Original Saigon Centre

o Process reservation by email, telephone, central reservation system referral.

o Prepare confirmation letters and systematically archived.

o Process amendments such as extensions, shortens, stay details modification.

o Manage no show/ cancellations according to cancellation policies.

o Develop and maintain a regular pattern of sales calls

o Maintain high level of product and service knowledge.

o Understand special rates, promotions, offers from Sales team

o Liaise with Front Office to ensure guest’s special requests are fulfilled.

o Process booking deposit/payment by credit card, bank transfer, etc...

o Monitor room inventory and report to Res & E-com Manager accordingly.

o Prepare reports as requested.

o Perform any other duties which may be assigned by the management from time to time.

• Thời gian làm việc: 5 ngày/tuần, nghỉ 2 ngày linh hoạt.
• Thời lượng ca làm việc: 8 tiếng/ngày (bao gồm 30 phút nghỉ giữa ca).
• Chế độ bảo hiểm: Được tham gia đầy đủ các chế độ bảo hiểm theo quy định của pháp luật.
• Phụ cấp & hỗ trợ: bữa ăn trong ca làm việc, thẻ gửi xe miễn phí tại hầm xe TTTM, đồng phục, Locker cá nhân riêng biệt, …

o Computer skill: Proficient in Microsoft Office, Opera, OTA extranets, …

o Strong sense of urgency, able to prioritize and delegate tasks.

o Guest service oriented.

o Strong sense of commitment and of unquestionable integrity.

o Well organized.

Hồ sơ nộp trực tuyến qua Hoteljob hoặc qua email: career.fosc "at" fusionoriginals.com