InterContinental Phu Quoc Long Beach Resort

WHAT’S THE JOB?

As HR Supervivor in charge of C&B, you are to ensure all programs of compensation and benefits offered by the company to employees will be implemented in proper and timely manner; and handle employee relations within company guides/team handbook; and be active part in promoting a positive working environment and keep confidentiality of HR related matters.

YOUR DAY-TO-DAY

People

• Arrange everyday activity, planning work tasks and ensuring you always have the right colleagues and resources to do your job.

• Comply with law and internal standards, requirements related to employment papers (personal profile, labour contract, decision, appendix, PAF…ect)

• Ensure payroll processed with all supporting documents verified and approved properly, payroll system is followed as set-up.

• Make promised benefits available and easily and timely applicable for staffs

• Train colleagues where required to make sure their compliance to regulations and standards of the company

• Promote teamwork and quality service through daily communication and coordination with other colleagues and departments

• Suggest any HR related actions required

• Support administration and organizing annual staff satisfaction survey

• Conduct related part in Orientation to new comers

• Follow up Clearance & Exit Interview

• Maintain accurate and up-to-date personnel files and records for all employees efficiently and confidentiality

• Be active part in organizing staff activities

• Develop yourself and always look for ways to improve performance through self-review, working on feedback of others, creating development goals for proper action with timeline.

• Build great relations with outside contacts related to tasks assigned (Insurance, Labour…)

• Drive a performance of Compensation & Benefits team, make development plan for team member, conduct development progress and monthly catch up with team

• Organize, schedule and adapt work tasks for Compensation & Benefits team to meet conflicting deadlines and respond to changing situations.

Guest Experience

• Assist in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication and ensures morale and productivity reach the highest possible levels, achieving colleagues’ satisfaction

• Monitor legal documents for expats like Visa, work permit, resident card and other immigration procedures.

• Comply with grooming and hotel’s rules and regulations.

• Be a friendly face and helping hand to our colleagues and guest.

• Look smart – wear your uniform with pride

Financial

• Prepare as of guidelines to create annual budget, benefits, bonus and salary review.

• Monitor leave data system and ensure timely reports with analysis is provided to management to arrange clearance or pay to staffs as required.

• Process inputs required for tax and insurance;

• Recommend payroll system changes/updates when appropriate for better efficiency

Responsible Business

• Familiarizes and enforces local HR policies and procedures

• Monitors the administration of the Performance Appraisal Programme, maintain up-to-date records of staffs’ PDP and performance review in their files and have online file available for use at any time needed.

• Monitor HR roster and attendance record for approval to process payroll.

• Conduct annual HR compliance/standards self-audit

• Liaison with Social insurance, labor authorities and update new laws and regulations

• Prepare and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc.

• Ensure applicable laws, regulations, IHG policies and procedures, and union agreements are followed in relation to Grievance and Disciplinary procedures.

• Maintain hotel Disciplinary Procedures, Handling grievances at the initial stages and propose actions

• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

• May assist with other duties as assigned by management

• Competitive salary
• Service charge
• Social Insurance as law
• Bao Viet Health insurance for personal
• 24/7 Accident Insurance
• Relocation assistance
• Housing, uniform, meal, and transportation are provided by the resort

WHAT WE NEED FROM YOU?

1. Education:

Bachelor’s degree or Diploma in Human Resources or Business Administration.

2. Service years in the field: at least one year of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.

3. Knowledge and skills:

• Ability to maintain confidentiality to the extent possible in all HR related matters

• Good Communication skills

• Knowledge of Local Labour and Employment Regulations.

• Proficient in the use of Microsoft Office

• Problem solving, analytical, reasoning, organizational abilities.

• Ability to engage others in support

4. Language: English required

5. Preferred (if required)

CV/ Đơn ứng tuyển

Điện thoại: 091 909 6325 / 091 906 5846 ( Phòng Nhân Sự )