InterContinental Phu Quoc Long Beach Resort

• Plan and co-ordinate the provision of friendly, efficient services to guests

• Schedule activities for guests

• Plan and co-ordinate all promotional activities targeting clients

• Trace relevant statistics about clientele

• Co-ordinate and supervise all activities for guests

• Assist with check-ins/check-outs of clients

• Greet Guests upon arrival

• Room Guests

• Cover guest relations desk

• Assist guests with airline bookings and reconfirmation’s

• Assist all departments in being receptive to the needs of guests

• Attend recreation activities when necessary

• Plan and conduct group and function rundown meetings

• Assist in any other duties when required by the Guest Relations Manager

• Assist with translations (information; guest directory; menus etc) as required

• Provide feedback from Guests to Manager for action

Full salary; service charge and social insurance contribution in probation period

Attractive salary and insurance package

Opportunity to work with a great team of people and career growth in the world’s largest luxury hotel brand

Opportunity to join international training and development programs

Delicious and nutritious meal at Hotel’s Social Café

Sleeping Lounge for Employee

Laundered uniform provided by Hotel

Pre-employment health check and annual health check

Birthday gift and Allowances on other special events

Free parking

Recognition program with valuable gifts

Summer vacation and many team building activities

Hotel discounts worldwide at all IHG Hotels and Resorts

Unlimited Food & Beverage discount at Restaurants and Bars in Hotel

Other benefits according to Hotel’s policy

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Good command of English

• Proficient in the use of Microsoft Office

Qualifications:

• Bachelor Degree in Hotel Management, Business Management or equivalent

Experience:

• 1-2 year experience in customer service/ hospitality

To apply, please send your CV via hoteljob

Telephone: (For Recruitment only): 024 3275 3464