Việc làm Dolce By Wyndham Hanoi Golden Lake

Cập nhật 20/11/2024 16:51
Tìm thấy 14 việc làm đang tuyển dụng
Khách sạn Dolce by Wyndham Hanoi Golden Lake
Server Casual - Nhân viên Phục vụ thời vụ (6 tháng)
Dolce By Wyndham Hanoi Golden Lake
109 việc làm 16 lượt xem
Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 06/11/2024
Hạn nộp hồ sơ: 31/12/2024
Hình thức: Làm theo ca
Kinh nghiệm: Không yêu cầu
Số lượng: 2
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Quận Hoàn Kiếm - Hà Nội

Mô tả công việc

  • Provide the highest level of guest comfort and ensures the delivery of the Capella brand, values and vision, to create an amazing experience for our guests and team members.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and provide personalized service through noting down guest preferences.
  • Communicate and Coordinate with the Chefs regarding length of wait food, orders and special requests.
  • Be knowledgeable in food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
  • Assist other colleagues to ensure proper coverage and prompt guest service.
  • Answering phone calls, taking reservations and perform other administrative duties as assigned.
  • Adhere to all departmental safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Address guests' service needs in a professional, positive, and timely manner.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them when known.
  • Engage guests in meaningful conversation regarding their stay, property services, and area attractions/offerings. Collect guest preferences and record it under the appropriate system for effective sharing with all colleagues
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Recognizes the importance of LQA and Forbes standards as to deliver excellent audit and service performance.
  • Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
  • Effectively communicate and coordinate food delivery with Runner to deliver highest level of dining comfort and experience.
  • Report all equipment problems and maintenance issues to Captains / Manager.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by Management.
  • Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.

Quyền lợi được hưởng

  • Competitive salary
  • Participate in regular team-building activities.
  • Develop a career in a dynamic, professional international work environment with opportunities for advancement to a full-time position.

Yêu cầu công việc

Work Experience

  • Experiences in similar role at luxury hotels/resorts

Technical Skills

  • Excellent interpersonal skills with personable character, a team player and good at cultivating strong guest relation.
  • Good English skills

Yêu cầu hồ sơ

Attach latest CV with title [Position] - [Full name]

Khu vực
Báo cáo

Khách sạn Dolce by Wyndham Hanoi Golden Lake
Dolce By Wyndham Hanoi Golden Lake Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
B7 Giảng Võ, Ba Đình

Khách sạn Dolce by Wyndham Hanoi Golden Lake là khách sạn 5 sao với hệ thống 342 phòng nghỉ, 08 phòng họp tiêu chuẩn, bể bơi vô cực dát vàng, phòng fitness với trang thiết bị hiện đại và 03 nhà hàng đa dạng Á – Âu.

Khách sạn sở hữu lối thiết kế xa hoa, ban công khoáng đãng với tầm nhìn ra hồ Giảng Võ với nhiều thiết bị được dát vàng là bồn tắm vàng 24K. mỗi phòng nghỉ đều là không gian đắm chìm trong cung điện vàng tráng lệ.

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