Mô tả công việc
• Monitors Housekeeping personnel to ensure guests receive prompt and courteous service
• Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention
• Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry
• Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms
• Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required
• Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
• Follows up on progress of agenda items covered in regular meetings • Follows up on progress of agenda items covered in regular meetings
• Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests
• Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department
• Supervises outside contractors to ensure contractual compliance
• Ensures that consumption of guest supplies is under control
• Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests
• Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc
• Acts on behalf of the Executive Housekeeper in his / her absence as assigned
• Works with Superior and Human Resources on manpower planning and management needs
• Works with Superior Director of Finance in the preparation and management of the Department’s budget.
Quyền lợi được hưởng
- Full salary, service charge and local social insurance contribution in the probation period
- Opportunity to work with a great team of people and career growth in the world’s largest luxury hotel brand
- Opportunity to join international training & development programs and cross training programs
- 1.5 OFF days/ week
- Delicious and nutritious meal at Hotel’s Social Café
- Sleeping Lounge for Employee
- Laundered uniform provided by Hotel
- Pre-employment health check and annual health check
- Birthday gifts and Allowances for other special events
- Recognition program with valuable gifts
- Summer vacation and many team-building activities
- Hotel discounts worldwide at all IHG Hotels and Resorts
- Unlimited Food & Beverage discount at Hotel and other IHG Indochina Hotels
- Free parking
- Other benefits according to Hotel’s policy
Yêu cầu công việc
Required Skills
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Good writing skills
• Proficient in the use of Microsoft Office
• Problem-solving, motivating, organizational and training abilities
• Strong Leadership skills in managing teams
Qualifications
• Diploma in Hotel Administration, Hotel Management or equivalent
Experience
• 3 years of housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience.
• Type and level of experience required may vary slightly based on size and complexity of operation
Yêu cầu hồ sơ
Please send your CV (attached with photo) to:
- HR Office: B1, Keangnam Hanoi Landmark, Pham Hung Str, Nam Tu Liem District, Hanoi
- Recruitment Tel: 024 32753464
Tập đoàn Mường Thanh đã phát triển bền vững thành Tập đoàn kinh tế tổng hợp đa ngành hoạt động trên các lĩnh vực Đầu tư- Xây dựng- Du lịch giải trí và hiện nay Tập đoàn mở rộng sang các lĩnh vực Đào tạo, Y tế, trở thành một Tập đoàn lớn mạnh với hơn 50 khách sạn và dự án khách sạn, tạo việc làm và đời sống ổn định cho hơn 8000 lao động, hàng năm đóng góp hàng ngàn tỷ đồng cho ngân sách nhà nước. Tập đoàn Mường Thanh đã làm tốt công tác xã hội, giành một ngân quỹ rất lớn hàng chục tỷ đồng cho công tác xóa đói giảm nghèo, phát triển dân trí, phát triển tài năng cho đất nước, góp phần giải quyết việc làm, phát triển kinh tế xã hội cho đất nước và thủ đô Hà Nội.