Premier Village Phu Quoc Resort managed by Accor

• Oversees and directs all aspects of overall Housekeeping operations which includes guest rooms, public areas, Laundry and other specified back-of-the house areas.

• Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service.

• Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper and other supervisory personnel

• Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair

• Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair

• Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department.

• Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed

• Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel

• Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs