Radisson Blu Resort

• Manage daily activities of the Sales under the guidance of the Director of Sales.

• Maintain and promote relationships and attract business development through existing partners and seek new customer sources.

• Representing the Director of Sales to manage the department when the Director of Sales is absent.

• Monitor and measure established goals with subordinates and assist in formulating strategies to address deficits to ensure achievement of revenue plans for the month/quarter/year.

• Participate in typical tourism events, business trips and promotional events to introduce the Resort's image as assigned by the Director of Sales.

• Manage companies' data systems to ensure information is always accurate and continuously updated.

• Support Department staff in contacting key companies or companies that are difficult to contact.

• Ensure department staff are always updated with competitor information, and have summary reports during internal department meetings or when necessary.

• Analyze market changes, under the guidance of the Director of Sales, propose programs to respond to market tastes.

• Support; Oversee group conferences and related events to enhance the guest experience and help maintain business partnerships.

• Meet with key and potential customers, establish and maintain relationships, ensuring pre- and post-meetings are conducted by the Sales team to provide customer feedback to management.

• Always reach out to key customers in each segment to stay up to date with current market needs, competitive initiatives and the effectiveness of programs.

• Creates 100% guest satisfaction by providing the Yes I Can! Experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.

• Participating training courses and meetings as demanded.

• Perform other tasks requested by the General Manager/Director of Sales.

• Career development path and working environment with the professional international Radisson group
• Receive 100% salary and 50% service fee during the probationary period
• Attractive service fee
• Fuel allowance
• Accomodation for employees living far away
• Shuttle bus for employees in Nha Trang

• Having at least 02 years working experience as the same position in 4 – 5 stars hotel/ resort.

• Having degrees and certificates related to the profession.

• Graduating from college and higher, majoring in guest service, business.

• Being fluent in English; being able to using other language.

• Being proficient in office informatics, hotel management software.

• Mastering in hospitality activities.

• Having good situation solving skills.

• Being able to work independently under high pressure.

• Having good commercial and business sense.

• Arranging work and coordinating with colleagues well.

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